This video walks through how to find and change your Wi-Fi name and password for your 3600HGV, 3801HGV, 5031NV or 5168NV Wi-Fi Gateway. The model number is listed on the front of your Gateway toward the bottom. Learn more: http://yt.att.com/4b246ab4
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How to Change Your for Wi-Fi Name & Password: 3801, 5031, 3600, 5168 | AT&T Wireless
This video walks through how to find and change your Wi-Fi name and password for your 3600HGV, 3801HGV, 5031NV, or 5168NV Wi-Fi gateway. The model number is listed on the front of your gateway toward the bottom.
When you're connecting a wireless device to your home's Wi-Fi network, you'll need to know a couple of things: your Wi-Fi network name, also known as your SSID, network ID, or network name, and your Wi-Fi password, also known as your wireless network key, network key, or wireless key.
The default Wi-Fi information is easy to find. Just look on the side of your Wi-Fi gateway. The Wi-Fi network name is listed as the SSID, and the Wi-Fi password is listed as the wireless network key.
If the default Wi-Fi network name or Wi-Fi password has been changed, you can still find this info by using a device that's already connected to your home network. You can even use your smartphone or tablet, but it's probably easier on a laptop or desktop computer.
On your connected device, open a Web browser, and in the address bar, enter http://192.168.1.254 and select "Enter". In the Gateway Status section, you'll see your current Wi-Fi network name labeled as the network ID. Also in this section is your current Wi-Fi password. This is labeled as the Network Key.
To make changes to your Wi-Fi network name or Wi-Fi password, select "Wireless" in the Key Things to do Using Your Gateway section.
Now you're on the page where you can make changes to your Wi-Fi gateway settings. In the Network Name field, you'll see your current Wi-Fi network name, and you can type over it to make changes. Then, in the Authentication Type area, under the Security section, we recommend using WPA-PSK and WPA2-PSK for your security setting. If you see something different here, select the dropdown box, and select "WPA-PSK and WPA2-PSK".
Also on this page, you can change your Wi-Fi password. This is labeled as the Wireless Key.
You can change your Wi-Fi password by selecting the Use custom Wireless Network Key radio button and typing in a new Wi-Fi password. Once your changes are made, just select "Save". Since you're making changes for security purposes, you will need your device access code. This can be found on the side of your Wi-Fi gateway. Just enter this device access code into the password field, and select "Submit".
After you have successfully changed your Wi-Fi network name or Wi-Fi password, you'll need to reconnect all of your Wi-Fi devices using the new Wi-Fi information. This includes the computer you use to change the Wi-Fi network name or Wi-Fi password.
If you need additional help with your Wi-Fi gateway or Internet service, go to att.com/support for helpful Internet support articles, videos, and more.
If you want to diagnose and fix Internet problems, go to att.com/ufix, and log in for personalized support using your connected computer, smartphone, or tablet.
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