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How to Use AT&T International Day Pass | AT&T Wireless Support
 
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Learn more about enrolling in AT&T International Day Pass to start using your data plan in over 100 countries. Learn more at: yt.att.com/47b410f1 El video contiene subtítulos en español About AT&T Support: Find support videos for all the latest and greatest AT&T products, devices, & services. Connect with AT&T online: For additional support please visit us at: http://soc.att.com/esupport Find your answers on the Forums: http://soc.att.com/forum Follow AT&T on Twitter: http://soc.att.com/twitter_attcares Like AT&T on Facebook: http://soc.att.com/FacebookATT Follow AT&T on Google+: http://soc.att.com/Google_ATT Visit AT&T on our Website: http://bit.ly/WMflzV How to Use AT&T International Day Pass | AT&T Wireless Support AT&T International Day Pass is our best international option. Use the talk, text, and data you already have when you travel to over countries. International Day Pass goes where you go. Add it once and see the world. Any time you travel, after you add International Day Pass to your device, it will be there for you. You'll only pay for the days you use your device, while traveling in an included country. That means when you make or receive a call, use data, or send a text message in an International Day Pass country, you pay one fee per device for a 24 hour pass to use your plan while you travel— no surprises. With International Day Pass, you can take the plan you use at home to over countries. You'll get unlimited talk and text within, and between, International Day Pass countries and back to the U.S. Plus, while in an International Day Pass country, you can use the data from your plan that you use at home. Stream Saver, terms, fees, and restrictions apply for the plan you use at home. Just a heads-up: You might have apps running in the background. To keep them from accidentally starting your hour pass, go to your device or app setting to turn off roaming or mobile data. To learn more about using the settings for your device, see the device how-to center at att.com/devicehowto. Going on a cruise? International Day Pass doesn't apply while you're at sea, but it will help you to stay connected once you get off the ship. Add International Day Pass once to each device you might use when you travel, and you're good to go now or even the next time you travel. Don't worry, you won't be charged until you use data, talk, or send a text in any of the included countries. And you can go to myAT&T to remove this option anytime. You're going places. No matter where adventure takes you, you'll never miss a thing. Add International Day Pass anytime, and pay only for the dates you use your device. You pay one fee per device for a 24 hour pass to use your plan while you travel. It's a great big world. Stay connected wherever you are. We've got you covered with International Day Pass. Thanks for choosing AT&T.
Views: 5802 AT&T Customer Care
AT&T Installment Device Upgrade Program | AT&T Wireless
 
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Learn about the benefits of choosing an AT&T Next or AT&T Next Every Year installment plan to purchase or upgrade a smartphone. Learn more at: http://yt.att.com/94c8122 Visit the AT&T Community Forums to find answers and help others! http://soc.att.com/forum About AT&T Support: Find support videos for all the latest and greatest AT&T products, devices, & services. Connect with AT&T online: For additional support please visit us at: http://soc.att.com/esupport Find your answers on the Forums: http://soc.att.com/forum Follow AT&T on Twitter: http://soc.att.com/twitter_attcares Like AT&T on Facebook: http://soc.att.com/FacebookATT Follow AT&T on Google+: http://soc.att.com/Google_ATT Visit AT&T on our Website: http://bit.ly/WMflzV AT&T Installment Device Upgrade Program | AT&T Wireless AT&T offers so many great new smartphones and with AT&T Next and AT&T Next Every Year get the smartphone you really want with zero down, with no financing fee. How does it work? Just go to att.com/shop and choose one of our great smartphones. With AT&T Next or AT&T Next Every Year, the full price of a new smartphone is divided into low monthly installment payments, conveniently added to your monthly bill. You choose between fewer installment payments or smaller installment payments, spread out over a longer period of time. Let's take a look at each option. AT&T Next offers the lowest monthly installment payments. With AT&T Next, the full price of a new smartphone is split into 30 installment payments, with zero down and no finance fees. After of the device price is paid off, you can trade in your smartphone and upgrade to a new one. You will have no more installment payments on your trade in. If you don't want to trade in your device, no problem, after the 30th installment payment, you're done. With AT&T Next Every Year, the full price of your phone is split into 24 installment payments. You can trade up for a new phone after of the device price is paid off. If you chose not to trade in or upgrade, you're done after the 24th payment. With both options, you can add a down payment to lower your monthly installments. It's up to you. Trading in your smartphone is easy, you can do it online and no further installments are billed to that device. You start over with a new installment plan and a new smartphone. With AT&T Next and AT&T Next Every Year, get the smartphone you really want for zero down.
Views: 5834 AT&T Customer Care
How to Change Your AT&T Wi-Fi Name & Password | AT&T Wireless
 
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This video walks through how to find and change your Wi-Fi name and password for your 3600HGV, 3801HGV, 5031NV or 5168NV Wi-Fi Gateway. The model number is listed on the front of your Gateway toward the bottom. Learn more: http://yt.att.com/4b246ab4 El video contiene subtítulos en español About AT&T Support: Find support videos for all the latest and greatest AT&T products, devices, & services. Connect with AT&T online: For additional support please visit us at: http://soc.att.com/esupport Find your answers on the Forums: http://soc.att.com/forum Follow AT&T on Twitter: http://soc.att.com/twitter_attcares Like AT&T on Facebook: http://soc.att.com/FacebookATT Follow AT&T on Google+: http://soc.att.com/Google_ATT Visit AT&T on our Website: http://bit.ly/WMflzV How to Change Your for Wi-Fi Name & Password: 3801, 5031, 3600, 5168 | AT&T Wireless This video walks through how to find and change your Wi-Fi name and password for your 3600HGV, 3801HGV, 5031NV, or 5168NV Wi-Fi gateway. The model number is listed on the front of your gateway toward the bottom. When you're connecting a wireless device to your home's Wi-Fi network, you'll need to know a couple of things: your Wi-Fi network name, also known as your SSID, network ID, or network name, and your Wi-Fi password, also known as your wireless network key, network key, or wireless key. The default Wi-Fi information is easy to find. Just look on the side of your Wi-Fi gateway. The Wi-Fi network name is listed as the SSID, and the Wi-Fi password is listed as the wireless network key. If the default Wi-Fi network name or Wi-Fi password has been changed, you can still find this info by using a device that's already connected to your home network. You can even use your smartphone or tablet, but it's probably easier on a laptop or desktop computer. On your connected device, open a Web browser, and in the address bar, enter http://192.168.1.254 and select "Enter". In the Gateway Status section, you'll see your current Wi-Fi network name labeled as the network ID. Also in this section is your current Wi-Fi password. This is labeled as the Network Key. To make changes to your Wi-Fi network name or Wi-Fi password, select "Wireless" in the Key Things to do Using Your Gateway section. Now you're on the page where you can make changes to your Wi-Fi gateway settings. In the Network Name field, you'll see your current Wi-Fi network name, and you can type over it to make changes. Then, in the Authentication Type area, under the Security section, we recommend using WPA-PSK and WPA2-PSK for your security setting. If you see something different here, select the dropdown box, and select "WPA-PSK and WPA2-PSK". Also on this page, you can change your Wi-Fi password. This is labeled as the Wireless Key. You can change your Wi-Fi password by selecting the Use custom Wireless Network Key radio button and typing in a new Wi-Fi password. Once your changes are made, just select "Save". Since you're making changes for security purposes, you will need your device access code. This can be found on the side of your Wi-Fi gateway. Just enter this device access code into the password field, and select "Submit". After you have successfully changed your Wi-Fi network name or Wi-Fi password, you'll need to reconnect all of your Wi-Fi devices using the new Wi-Fi information. This includes the computer you use to change the Wi-Fi network name or Wi-Fi password. If you need additional help with your Wi-Fi gateway or Internet service, go to att.com/support for helpful Internet support articles, videos, and more. If you want to diagnose and fix Internet problems, go to att.com/ufix, and log in for personalized support using your connected computer, smartphone, or tablet. Thanks for choosing AT&T!
Views: 23755 AT&T Customer Care
DIRECTV NOW: True Cloud DVR
 
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DIRECTV NOW is proud to offer True Cloud DVR BETA, the DVR experience you know and love, only better. (All screen images simulated.) Currently available on recent-generation iOS/tvOS devices and supported web browsers. It lets you record shows, fast forward through commercials, set series recordings, and schedule future recordings up to 2 weeks in advance. You can record and playback from virtually anywhere. (Functions may be limited in beta. Compatible device required. Not available for select channels. Data connection required.) If you're using a mobile device, some of this may look a little different, but it all works the same. To record a show, find it in the guide and click on it. Now select "record." Boom. Done. And if you think you're ready for a commitment, you can go ahead and set a recording for the entire series. If you’re watching Live TV, you can simply record right then and there. All set. When you’re ready to watch a recording, head over to My Library. Currently, your True Cloud DVR BETA stores 20 hours of your favorites for 30 days and we are working on more storage options for future updates. You can see how much space you’ve got here. To manage your recordings, simply click and hold on the show name to delete episodes you no longer want to keep. Want to see what you scheduled to record? Check out Upcoming Recordings. And that's it. Recording and watching whenever you want has never been easier than with True Cloud DVR BETA, on DIRECTV NOW. Visit https://www.directvnow.com/ for more information or to sign up for DIRECTV NOW. About AT&T Support: Find support videos for all the latest and greatest AT&T products, devices, & services. Connect with AT&T online: For additional support please visit us at: http://soc.att.com/esupport Find your answers on the Forums: http://soc.att.com/forum Follow AT&T on Twitter: http://soc.att.com/twitter_attcares Like AT&T on Facebook: http://soc.att.com/FacebookATT Follow AT&T on Google+: http://soc.att.com/Google_ATT Visit AT&T on our Website: http://bit.ly/WMflzV DIRECTV NOW True Cloud DVR | AT&T Wireless Support
Views: 10274 AT&T Customer Care
How to Use the U-verse TV Total Home DVR | AT&T U-verse
 
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Watch this AT&T U-verse TV video to learn how Total Home DVR can record four shows on a single DVR. Learn more at: http://yt.att.com/21727498 El video contiene subtítulos en español About AT&T Support: Find support videos for all the latest and greatest AT&T products, devices, & services. Connect with AT&T online: For additional support please visit us at: http://soc.att.com/esupport Find your answers on the Forums: http://soc.att.com/forum Follow AT&T on Twitter: http://soc.att.com/twitter_attcares Like AT&T on Facebook: http://soc.att.com/FacebookATT Follow AT&T on Google+: http://soc.att.com/Google_ATT Visit AT&T on our Website: http://bit.ly/WMflzV How to Use the U-verse TV Total Home DVR | AT&T U-verse You're in control with Total Home DVR from AT&T. With Total Home DVR, you can record up to four shows at once on a single DVR and play back your shows from any room in your home. Pause or record a show in one room, and pick it up in another and much more. New AT&T Fiber customers get six high-definition streams with the 1TB PACE DVR. To pause or rewind live TV from any receiver, simply press "PAUSE" or "REWIND". You can pause live TV for up to 60 minutes. Press "PLAY", to restart your program. You even have the ability to record a full show if you've been tuned to the channel and press "RECORD" at anytime within a 60 minute window. To begin recording a program you're watching from any receiver, just press "RECORD" on your U-verse TV remote control. The red RECORD light on your receiver remains lit until recording stops at the end of the program. Press "STOP" at anytime to end the recording. Want to schedule a program recording or series recording from your U-verse TV program guide? Press "GUIDE", then scroll up or down to the program you want to record. You can use the Page Up and Page Down buttons to jump a full page or "FAST-FORWARD" to jump ahead 24 hours. Press the RECORD button once to record a single show, press it twice to record the whole series, or press "RECORD" a third time to cancel the recording. One red dot will appear to indicate a show set to record, and three red dots appear to indicate a series that's scheduled to record. To edit your series settings, including series priority, press "Recordings" or "Recorded TV", depending on your remote. Scroll to "Series", select the show you'd like to edit, and press OK. Select "Change settings" to update the type or add time to the beginning or end of the recording. You can also search for a program or series to record from any receiver. Start by pressing "MENU" on your remote. Scroll down to "Search" and press "OK". You can press "Filters" to narrow your search and even search by typing the title of the show. When a show appears that you want to record, press "Info" to choose whether you want to record a single episode or the entire series. To watch a recorded program, select "Recordings" or "Recorded TV" to view a list of your recorded programming. Highlight a show and press "OK" to view the Program Info Screen, or press "PLAY" to watch. You can watch a recorded program from any receiver, not just the receiver where you started the recording. And remember, you can always schedule your DVR recordings from anywhere using the U-verse app. Get more control of your TV with the U-verse Total Home DVR. For more information on Total Home DVR, go to att.com/uversetvsupport and enter the keywords "DVR" or "U-verse app".
Views: 3990 AT&T Customer Care
NumberSync on Your Samsung Gear S3 Frontier | AT&T Wireless
 
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Use one mobile number across multiple devices to send and receive texts, make and receive calls, and more. Learn more: http://yt.att.com/20178b1c About AT&T Support: Find support videos for all the latest and greatest AT&T products, devices, & services. Connect with AT&T online: For additional support please visit us at: http://soc.att.com/esupport Find your answers on the Forums: http://soc.att.com/forum Follow AT&T on Twitter: http://soc.att.com/twitter_attcares Like AT&T on Facebook: http://soc.att.com/FacebookATT Follow AT&T on Google+: http://soc.att.com/Google_ATT Visit AT&T on our Website: http://bit.ly/WMflzV NumberSync on Your Samsung Gear S3 Frontier | AT&T Wireless NumberSync: Set up NumberSync. NumberSync lets you use your primary mobile phone number on your wearable, so you can make and receive calls, send and receive texts, and more, using the same number that your family, friends, and colleagues recognize, even when your smartphone isn't nearby, or even powered on. To set up NumberSync on your watch, swipe left from the home screen. Then select the Settings icon. Scroll to, then select, "Connections". Scroll to, then select, "AT&T NumberSync". Select "Set up". Select the Checkmark. Your watch will display "Check your phone". From your smartphone, enter your AT&T Access ID and password. Then select "Log in". Please note: NumberSync requires an AT&T user ID that is associated with the primary phone number that you want to sync. Select "Register", if you need to create one. Select forgot ID or password, if you can't remember your login information. You'll receive a digit NumberSync code on the watch. On your device, enter the digit NumberSync code. Select the Checkbox to agree to terms and conditions, then select "Sync". NumberSync is ready for use. Turn NumberSync On and Off. To turn NumberSync on and off, from the Connections screen, scroll to, then select, "AT&T NumberSync". Select the Blue Checkmark icon to turn NumberSync off. Select the Gray Checkmark icon to turn NumberSync on. Deactivate NumberSync. To deactivate NumberSync, from the connections screen, scroll to, then select, "AT&T NumberSync". Scroll to, then select, "Deactivate". Select the Checkmark icon. NumberSync is now deactivated. Select "OK". Visit att.com/numbersync and select the "Wearables" tab for more information.
Views: 15740 AT&T Customer Care
Learn and Customize the Home Screen on Your Samsung Galaxy S9 / S9+ | AT&T Wireless
 
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Learn how to add shortcuts and widgets, access notifications, and change wallpaper on the Samsung Galaxy S9 / S9+. Learn more at: http://yt.att.com/9131989d About AT&T Support: Find support videos for all the latest and greatest AT&T products, devices, & services. Connect with AT&T online: For additional support please visit us at: http://soc.att.com/esupport Find your answers on the Forums: http://soc.att.com/forum Follow AT&T on Twitter: http://soc.att.com/twitter_attcares Like AT&T on Facebook: http://soc.att.com/FacebookATT Follow AT&T on Google+: http://soc.att.com/Google_ATT Visit AT&T on our Website: http://bit.ly/WMflzV Learn and Customize the Home Screen on Your Samsung Galaxy S9 / S9+ | AT&T Wireless Learn & Customize the Home Screen: Add, Move, and Remove an App. To add an app to the home screen, swipe up or down from the center of the home screen to access the apps tray. Select and hold the desired app; then select "Add to Home". To move an app, select and drag the desired app to the desired location. To remove an app from the home screen, select and hold the desired app; then select "Remove from Home". To uninstall an app, select and hold the desired app; then select "Uninstall"; select "OK" to confirm. Change Wallpaper and Themes. To change the wallpaper, select and hold an empty part of the home screen; select "Wallpapers"; navigate to, and select, the desired wallpaper. Live wallpapers or infinity wallpapers can increase battery consumption. Select "SET AS WALLPAPER". To download and install new themes, you must have a Samsung account. To change the device theme, select the "Themes" tab. Navigate to, and select, the desired theme; select "DOWNLOAD". The theme will take a moment to download. Select "APPLY" to use the theme; then select "APPLY" again to confirm. Change Screen Grid. To change the screen grid, select and hold an empty part of the home screen; select "Home screen settings"; select "Home screen grid"; select the desired screen grid; then select "APPLY". Change Home Screens. To edit the home screen panel, select and hold an empty part of the home screen. To set the default home panel, swipe to the desired home panel; then select the Home icon at the top of the screen. To rearrange the order of the home screens, select and drag the desired home screen panel to the desired location. To add a new home screen, swipe left to the Add (+) icon; then select the Add (+) icon. To remove a home screen, swipe to the desired home screen then select the Delete icon.
Views: 7032 AT&T Customer Care
Device Overview for your LG Phoenix 3 | AT&T Wireless
 
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Learn basic functions of your device including how to turn it or off. Learn more at: http://yt.att.com/c1df3cc1 Visit the AT&T Community Forums to find answers and help others! http://soc.att.com/forum About AT&T Support: Find support videos for all the latest and greatest AT&T products, devices, & services. Connect with AT&T online: For additional support please visit us at: http://soc.att.com/esupport Find your answers on the Forums: http://soc.att.com/forum Follow AT&T on Twitter: http://soc.att.com/twitter_attcares Like AT&T on Facebook: http://soc.att.com/FacebookATT Follow AT&T on Google+: http://soc.att.com/Google_ATT Visit AT&T on our Website: http://bit.ly/WMflzV Device Overview for your LG Phoenix 3 | AT&T Wireless Device Overview: Power On or Off. To turn on the device, press and hold the Power/Lock button on the back of the device. Your device will take a moment to power on. To turn the device off, press and hold the Power/Lock button on the back of the device. Select "Power off". Select "POWER OFF" to confirm. Device Layout. Swipe to unlock the device. Press the Up or Down Volume buttons on the left side of the device to adjust the volume. To open an app, select the desired app. Select the Back icon to return to the previous screen. Select the Recent Apps icon to view recent apps. Select the Home icon to the return to the home screen at any time. To view notifications and quick settings, swipe down from the notification bar. Notifications will be displayed. To view additional quick settings, select the Expand icon. Swipe up to close. Charge the Device. Use the original charger and battery to maintain optimal battery performance over the life of your device. The battery comes partially charged. When new, a fully discharged battery requires approximately minutes to charge from to and approximately minutes to charge from to You can use the device while charging. Battery life and charge cycles vary by use and settings. To charge the device, insert the micro-USB end of the provided micro-USB charging cable into the bottom of the device. While charging, the Charging icon will be displayed in the notification bar. When fully charged, the Fully Charged icon will be displayed in the notification bar. AT&T jingle♪
Views: 7583 AT&T Customer Care
How to Do Basic Functions on Your Sonim XP5s | AT&T Wireless
 
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Learn basic functions, like powering off or on, for the Sonim XP5s. Learn more at: http://yt.att.com/cc8e2e80 About AT&T Support: Find support videos for all the latest and greatest AT&T products, devices, & services. Connect with AT&T online: For additional support please visit us at: http://soc.att.com/esupport Find your answers on the Forums: http://soc.att.com/forum Follow AT&T on Twitter: http://soc.att.com/twitter_attcares Like AT&T on Facebook: http://soc.att.com/FacebookATT Follow AT&T on Google+: http://soc.att.com/Google_ATT Visit AT&T on our Website: http://bit.ly/WMflzV How to Do Basic Functions on Your Sonim XP5s | AT&T Wireless Device Overview: Device Assembly. The device supports dual SIM cards and supports a microSD card up to Gigabytes. To install a SIM or microSD card, with the device facedown, use a screwdriver to remove the back plate. Use the notch to remove the battery. To install a microSD card, slide the microSD card tray down to unlock it; then flip it up; place the microSD card with the gold contacts facing down and the notch to the bottom left; flip the microSD card tray down; then slide it up to lock it into place. To install a SIM card, slide the desired SIM card tray up to unlock it; then flip it up; place the SIM card with the gold contacts facing down and the notch to the top left; flip the SIM card tray down; then slide it down to lock it into place. To insert the battery, line up the gold contacts and gently press down until it clicks into place; reattach the backplate. Power On or Off. To turn the device on, press and hold the Power / End Call button. The device will take a moment to power on. To turn the device off, press and hold the Power / End Call button. Press the Right Directional button to highlight "OK"; then press the Select button. Device Layout. To lock the device, press and hold the Star Lock button; then release. To unlock the device, press and hold the Star Lock button; then release. Press the Volume buttons to increase or decrease the volume. Press the App Tray button to access apps. Press the Back button to return to the previous screen. Double press the App Tray button to access recently used apps. Press the Power / End Call button to return to the home screen at any time. From the home screen, press the Right Directional button to access missed events. Press the Up Directional button to quickly access the Contacts app. Press the Down Directional button to quickly access the Camera app. Press the Select button to quickly access the Messaging app. To access notifications, press the Options button; then press the Select button to select "My Notifications". Press the Left Directional button to access quick settings; press the Down Directional button to scroll to the desired option; then press the Select button. Long press the App Tray button to activate torch mode. You can also quickly activate torch mode by shaking the device twice.
Views: 6987 AT&T Customer Care
How is DIRECTV Installed? | AT&T
 
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After you order DIRECTV service, the next step is to get it professionally installed by a certified technician—usually within the next day or two. To ensure your installation appointment runs smoothly, watch this video. You’ll learn about what to expect on installation day and how to prepare for it ahead of time. Learn more at: http://soc.att.com/2aFNikX Visit the AT&T Community Forums to find answers and help others! http://soc.att.com/forum About AT&T Support: Find support videos for all the latest and greatest AT&T products, devices, & services. Connect with AT&T online: For additional support please visit us at: http://soc.att.com/esupport Find your answers on the Forums: http://soc.att.com/forum Follow AT&T on Twitter: http://soc.att.com/twitter_attcares Like AT&T on Facebook: http://soc.att.com/FacebookATT Follow AT&T on Google+: http://soc.att.com/Google_ATT Visit AT&T on our Website: http://bit.ly/WMflzV How is DIRECTV Installed? | AT&T Welcome. Now that you've ordered DIRECTV service, you'll get professional installation by a certified technician. On the day of your appointment, the technician will arrive at your home within a specified timeframe. You'll receive a call that your technician is on the way. Also, please make sure an authorized adult over 18 years old is home and that all of your TVs are accessible. For the optimal DIRECTV video experience, your phone and/or Internet service should be activated prior to your installation appointment. If you're getting additional AT&T services installed, your technician will activate them during the appointment. Just a friendly reminder: The actual installation work may extend beyond the appointment window, depending on your individual order. This typically ranges from two to five hours after the technician arrives to your home. If you're installing additional services beyond DIRECTV video service, please allow up to eight hours. First, the technician does an interior and exterior site survey to determine the optimal placement of the DIRECTV dish and the routing of the cables. The technician then takes into account future tree growth and new construction that may block the dish. DIRECTV dishes need a clear view to the southern sky for optimal reception. Then the technician will meet with you to discuss the installation plan and to answer any questions. The technician will install the DIRECTV dish, route the cables, and connect each TV to a DIRECTV receiver. The DIRECTV dish is typically installed on the side of your house or near the roofline, but there are other solutions for special circumstances. In order for you to receive the best reception, the technician will determine the hardware you'll need for your location based on the programming package you have previously selected. Some customers may need other customized work, which may involve additional fees that the technician will disclose during the installation. The technician will verify that all of your TVs are receiving your DIRECTV programming and will show you how to use the remote control for your DIRECTV system. The technician will also provide you with a "tips & tricks" user guide, which illustrates the features of your new DIRECTV service. Finally, when the work is completed, the technician will clean up any packaging left behind in your home. After the technician leaves your home, you may receive a customer satisfaction follow-up call to help provide us with important feedback. Now you can start enjoying the best entertainment experience anywhere.
Views: 24586 AT&T Customer Care
Reset Device on Your LG X venture™ | AT&T Wireless
 
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Perform a soft, factory, and alternate master reset of the device. Learn more at: http://yt.att.com/a56656c3 Visit the AT&T Community Forums to find answers and help others! http://soc.att.com/forum About AT&T Support: Find support videos for all the latest and greatest AT&T products, devices, & services. Connect with AT&T online: For additional support please visit us at: http://soc.att.com/esupport Find your answers on the Forums: http://soc.att.com/forum Follow AT&T on Twitter: http://soc.att.com/twitter_attcares Like AT&T on Facebook: http://soc.att.com/FacebookATT Follow AT&T on Google+: http://soc.att.com/Google_ATT Visit AT&T on our Website: http://bit.ly/WMflzV Reset Device on Your LG X venture™ | AT&T Wireless Power Cycle. There are multiple ways to reset your device if you are experiencing issues. The first is to perform a power cycle. To turn the device off, press and hold the Power/Lock button on the right side of the device, select "Power Off", select "POWER OFF" to confirm. To turn on the device, press and hold the Power/Lock button, your device will take a moment to power on. Restart. If a power cycle doesn't fix the issue, try performing a device restart. Press and hold the Power/Lock button, select "Restart", select "RESTART" to confirm. The device will take a moment to restart. Master Reset. If a device restart doesn't fix the issue, try performing a master reset. A master reset will erase all information on the device and return it to factory default settings. It will permanently erase all personal data, preferences, settings, and content, such as pictures, ringtones, and apps that are saved to the device. It is recommended that you save or backup important data before proceeding. The device must also be charged to at least to perform a factory data reset. Once you have performed the master reset, all information will be lost. From the home screen, swipe down from the notification bar with two fingers, select the Settings icon, select the General tab, scroll to and select "Backup & reset". Scroll to and select "Factory data reset", select "RESET PHONE", select "Delete all", select "RESET" to confirm; the phone will take a moment to reset. Alternate Master Reset. If unable to perform the standard master reset using the previous steps, try the alternate method by first powering the device off. With your device powered off, press and hold down the Volume Down and Power/Lock buttons at the same time. Release the Power/Lock button when you see the LG logo. Then immediately press and hold the Power/Lock button again. Keep the Volume Down button held down during this process. Release both buttons when you see "Factory data reset" at the top of the screen. Press the Volume Down button to select "YES". Then press the Power/Lock button to select. Press the Volume Down button to highlight "YES". Then press the Power/Lock button to select and begin the reset process.
Views: 4212 AT&T Customer Care
Replacing your keypad 1.0 batteries | AT&T Digital Life
 
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This video will guide through the process of replacing your Digital Life keypad 1.0 batteries. Visit the AT&T Community Forums to find answers and help others! http://soc.att.com/forum About AT&T Support: Find support videos for all the latest and greatest AT&T products, devices, & services. Connect with AT&T online: For additional support please visit us at: http://soc.att.com/esupport Find your answers on the Forums: http://soc.att.com/forum Follow AT&T on Twitter: http://soc.att.com/twitter_attcares Like AT&T on Facebook: http://soc.att.com/FacebookATT Follow AT&T on Google+: http://soc.att.com/Google_ATT Visit AT&T on our Website: http://bit.ly/WMflzV Replacing your keypad 1.0 batteries | AT&T Digital Life
Views: 7971 AT&T Customer Care
How to Do Data Offloading on Your Netgear Nighthawk LTE Mobile Hotspot Router | AT&T Wireless
 
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Learn how to connect to your local Wi-Fi or Ethernet network, and enable data offloading on the Netgear Nighthawk LTE Mobile Hotspot Router. Learn more at: http://yt.att.com/91dfcf86 El video contiene subtítulos en español About AT&T Support: Find support videos for all the latest and greatest AT&T products, devices, & services. Connect with AT&T online: For additional support please visit us at: http://soc.att.com/esupport Find your answers on the Forums: http://soc.att.com/forum Follow AT&T on Twitter: http://soc.att.com/twitter_attcares Like AT&T on Facebook: http://soc.att.com/FacebookATT Follow AT&T on Google+: http://soc.att.com/Google_ATT Visit AT&T on our Website: http://bit.ly/WMflzV How to Do Data Offloading on Your Netgear Nighthawk LTE Mobile Hotspot Router | AT&T Wireless Data Offloading: Enable data offloading. To enable data offloading, the device must be set up and you must be logged in to the AT&T Wi-Fi Manager website. From the AT&T Wi-Fi Manager website, click "SETTINGS". Click "Setup". Click "Data Offloading". Click the Enable checkbox. You can either connect to a Wi-Fi network or plug in to a network using the Ethernet port. Click the desired data offloading option; then click "Apply". Click "Yes". Click "Continue" to confirm. The device will need to be restarted, and you might have to manually reconnect to the hotspot network. Connect to a Network. From the data offloading page on the AT&T Wi-Fi Manager website, click "Select Network"; then click the desired Wi-Fi network. When offloading to a Wi-Fi network,the Wi-Fi icon and "No usage on data plan" will be displayed on the device. When the mobile router is in range of a preferred network, the mobile router will automatically connect and offload to the preferred network.
Views: 2690 AT&T Customer Care
Learn and Customize the Home Screen on Your LG K20 | AT&T Wireless
 
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Learn how to add shortcuts and widgets, access notifications, and change wallpaper on a LG K20. Learn more at: http://yt.att.com/568b9368 El video contiene subtítulos en español About AT&T Support: Find support videos for all the latest and greatest AT&T products, devices, & services. Connect with AT&T online: For additional support please visit us at: http://soc.att.com/esupport Find your answers on the Forums: http://soc.att.com/forum Follow AT&T on Twitter: http://soc.att.com/twitter_attcares Like AT&T on Facebook: http://soc.att.com/FacebookATT Follow AT&T on Google+: http://soc.att.com/Google_ATT Visit AT&T on our Website: http://bit.ly/WMflzV Learn and Customize the Home Screen on Your LG K20 | AT&T Wireless Learn & Customize the Home Screen: Add Apps Tray to Home Screen. To add an apps tray to the home screen, swipe down from the notification bar with two fingers; then select the Settings icon; select the "Display" tab; then select "Home screen"; select "Select Home"; select "Home & app drawer". When the apps tray is enabled, the Apps Tray icon will be displayed on the home screen. The apps tray displays all of the apps installed on your device. To view your apps tray, select the Apps Tray icon. Add, Move, and Remove an App. All apps are automatically displayed on the home screen, when the apps tray is disabled. To add or remove an app from the home screen, the apps tray must be enabled. To add an app, select and hold an empty part of the home screen; from the apps tab, select and drag the desired app to the desired location on the home screen. To move an app, select and hold the desired app; drag to the desired location; then release. With the apps tray enabled, to remove an app, select and drag the desired app to "Remove" at the top of the screen. To uninstall an app, select and hold the desired app to uninstall; drag to "Uninstall" at the top of the screen; then release; select "YES" to confirm. Change Wallpaper and Themes. To change the wallpaper, select and hold an empty part of the home screen; select "Wallpapers"; select the desired wallpaper location, or swipe left to select a saved wallpaper. Live wallpapers can increase battery consumption. To change the theme, swipe down from the notification bar with two fingers; then select the Settings icon; select the "Display" tab; then select "Theme". Select the desired theme; select "APPLY". Change Home Screens. To edit the home-screen panel, select and hold an empty spot on the home screen. To set the default home panel, select and hold the desired home panel; then drag to the left. To rearrange the order of the home screens, select and hold the desired home-screen panel to move; drag to desired location and release. To add a new home screen, select and hold an app; drag the app to the right edge of the home screen to create a new home screen. To remove a home screen, remove all apps from the home screen.
Views: 3833 AT&T Customer Care
How to Extend Battery Performance on Your  Moto Z2 Force Edition | AT&T Wireless
 
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Tips and tricks to extend your battery performance. Learn more at: http://yt.att.com/a74847b4 El video contiene subtítulos en español About AT&T Support: Find support videos for all the latest and greatest AT&T products, devices, & services. Connect with AT&T online: For additional support please visit us at: http://soc.att.com/esupport Find your answers on the Forums: http://soc.att.com/forum Follow AT&T on Twitter: http://soc.att.com/twitter_attcares Like AT&T on Facebook: http://soc.att.com/FacebookATT Follow AT&T on Google+: http://soc.att.com/Google_ATT Visit AT&T on our Website: http://bit.ly/WMflzV How to Extend Battery Performance on Your Moto Z2 | AT&T Wireless Battery Tips: Charge the Device. Use the original charger to maintain optimal battery performance over the life of your device. The battery comes partially charged. When new, a fully discharged battery requires up to 24 minutes to charge from 0 to 50% and up to 82 minutes to charge from 0 to 100%. You can use the device while charging. Battery life and charge cycles vary by use and settings. While charging, the Charging icon will be displayed in the notification bar. The device has a standby time of up to 16 days and a use/talk time of up to 93 hours. View Battery Usage. To view the device's battery usage, from the home screen, swipe down from the notification bar; then select the Settings icon; scroll to, and select, "Battery"; the apps and features that are consuming battery will be displayed. To view the battery usage details of a particular app or feature, select the app or feature under "Use since last full charge". Conserve Battery Life. To turn on battery saver mode, from the battery screen, select "Battery saver"; select the battery saver switch to turn it on or off. To have battery saver mode turned on automatically, select "Turn on automatically"; select the desired option. You can also conserve battery life by adjusting the device's display settings. From the home screen, swipe down from the notification bar with 2 fingers. Lower the device's screen brightness by selecting and dragging the slider to the left. To access more display options, select the Settings icon; scroll to, and select, "Display". To enable brightness, select the adaptive brightness switch. To set a shorter screen timeout, select "Sleep"; then select the desired option. To turn off live wallpapers, select "Wallpaper"; then navigate to, and select, the desired option that is not a live wallpaper. Disable features, when not in use, to help conserve battery life. From the home screen, swipe down from the notification bar with 2 fingers; if enabled, select "Bluetooth", "Wi-Fi", and "Location" services to turn them off. To disable apps from auto updating, from the home screen, select the Play Store app; select the Menu icon; then select "Settings"; select "Auto-update apps"; then select "Do not auto-update apps". If you are traveling and do not have access to mobile or Wi-Fi networks, switch to airplane mode. Swipe down from the notification bar with 2 fingers; then select "Airplane mode".
Views: 2372 AT&T Customer Care
Reset device on your Samsung Galaxy Express prime | AT&T
 
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Perform a soft, factory, and alternate master reset of the device. Learn more at: http://soc.att.com/1TS8cem About AT&T Support: Find support videos for all the latest and greatest AT&T products, devices, & services. Connect with AT&T online: For additional support please visit us at: http://soc.att.com/esupport Find your answers on the Forums: http://soc.att.com/forum Follow AT&T on Twitter: http://soc.att.com/twitter_attcares Like AT&T on Facebook: http://soc.att.com/FacebookATT Follow AT&T on Google+: http://soc.att.com/Google_ATT Visit AT&T on our Website: http://bit.ly/WMflzV Reset device on your Samsung Galaxy Express prime | AT&T
Views: 4239 AT&T Customer Care
Insert SIM & Memory Card on Your Samsung Galaxy S7 active | AT&T
 
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Install and remove the SIM and memory card (MicroSD). Learn more at: http://soc.att.com/2e6tA5L Visit the AT&T Community Forums to find answers and help others! http://soc.att.com/forum About AT&T Support: Find support videos for all the latest and greatest AT&T products, devices, & services. Connect with AT&T online: For additional support please visit us at: http://soc.att.com/esupport Find your answers on the Forums: http://soc.att.com/forum Follow AT&T on Twitter: http://soc.att.com/twitter_attcares Like AT&T on Facebook: http://soc.att.com/FacebookATT Follow AT&T on Google+: http://soc.att.com/Google_ATT Visit AT&T on our Website: http://bit.ly/WMflzV Insert SIM & Memory Card on Your Samsung Galaxy S7 active | AT&T
Views: 54519 AT&T Customer Care
Replacing your keypad 2.0 batteries | AT&T Digital Life
 
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This video will guide through the process of replacing your Digital Life keypad 2.0 rechargeable batteries. Visit the AT&T Community Forums to find answers and help others! http://soc.att.com/forum About AT&T Support: Find support videos for all the latest and greatest AT&T products, devices, & services. Connect with AT&T online: For additional support please visit us at: http://soc.att.com/esupport Find your answers on the Forums: http://soc.att.com/forum Follow AT&T on Twitter: http://soc.att.com/twitter_attcares Like AT&T on Facebook: http://soc.att.com/FacebookATT Follow AT&T on Google+: http://soc.att.com/Google_ATT Visit AT&T on our Website: http://bit.ly/WMflzV Replacing your keypad 2.0 batteries | AT&T Digital Life
Views: 5558 AT&T Customer Care
DTV Genie DVR - Play, Pause, Record, and Delete shows from any room! | AT&T DIRECTV
 
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Genie DVR: Watch HDTV from any TV in your home. Pause, record & delete shows from any room. Learn more at: http://yt.att.com/866299c Visit the AT&T Community Forums to find answers and help others! http://soc.att.com/forum About AT&T Support: Find support videos for all the latest and greatest AT&T products, devices, & services. Connect with AT&T online: For additional support please visit us at: http://soc.att.com/esupport Find your answers on the Forums: http://soc.att.com/forum Follow AT&T on Twitter: http://soc.att.com/twitter_attcares Like AT&T on Facebook: http://soc.att.com/FacebookATT Follow AT&T on Google+: http://soc.att.com/Google_ATT Visit AT&T on our Website: http://bit.ly/WMflzV DTV Genie DVR - Play, Pause, Record, and Delete shows from any room! | AT&T DIRECTV Ever wished you could have just one DVR for all the TVs in your home? Well, now your wish is granted! Genie, our most advanced HD DVR ever, serves your entire home, letting you enjoy a full HD DVR experience on every TV, without seeing a box in every room. Genie lets you pause, record, and delete shows from any room; even start watching in one room and finish in another. And you can say goodbye to recording conflicts and missed shows. That's because Genie has built-in tuners, so you record any shows all at the same time, all in HD. And while you're at it, say goodbye to running out of space, too. With a full terabyte of storage, Genie has more than enough room for your favorite shows, movies, and sporting events. Best of all, Genie's super-smart recommendation engine makes discovering new shows easier than ever. To make sure Genie Recommends is turned on, go to Search and Browse, TV Shows, then Genie Settings. If Genie is off, just click "Turn Genie Recommends On", and you're all set. Now Genie will get to know what you like and offer personalized suggestions. To watch a show, browse the Genie Recommends page, and make a selection. At the end of the episode, Genie will ask you if you liked it; here you can choose to record the series or remove it. It's that easy. And Genie stores up to 5 weeks of recommended shows, so if you like a new show, you can go back and get caught up on past episodes. That's smart. Picture-in-Picture lets you watch two shows at once without having to change channels. To activate, just select "Info" on your remote, "PIP", and then choose a configuration. To switch between the two shows, press the down arrow. For more info, please visit directv.com/genie.
Views: 2046 AT&T Customer Care
Using your Digital Life system | AT&T Digital Life
 
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This video will show you how to use and manage your Digital Life security system and features. Visit the AT&T Community Forums to find answers and help others! http://soc.att.com/forum About AT&T Support: Find support videos for all the latest and greatest AT&T products, devices, & services. Connect with AT&T online: For additional support please visit us at: http://soc.att.com/esupport Find your answers on the Forums: http://soc.att.com/forum Follow AT&T on Twitter: http://soc.att.com/twitter_attcares Like AT&T on Facebook: http://soc.att.com/FacebookATT Follow AT&T on Google+: http://soc.att.com/Google_ATT Visit AT&T on our Website: http://bit.ly/WMflzV Using your Digital Life system | AT&T Digital Life
Views: 80901 AT&T Customer Care
Wi-Fi & Mobile Hotspot on the Kyocera DuraXE | AT&T
 
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Wi-Fi and Mobile Hotspot instructions. Learn more at: http://soc.att.com/26pik7V Visit the AT&T Community Forums to find answers and help others! http://soc.att.com/forum Find support videos for all the latest and greatest AT&T products, devices, & services. Connect with AT&T online: For additional support please visit us at: http://soc.att.com/esupport Find your answers on the Forums: http://soc.att.com/forum Follow AT&T on Twitter: http://soc.att.com/twitter_attcares Like AT&T on Facebook: http://soc.att.com/FacebookATT Follow AT&T on Google+: http://soc.att.com/Google_ATT Visit AT&T on our Website: http://bit.ly/WMflzV Wi-Fi & Mobile Hotspot on the Kyocera DuraXE | AT&T
Views: 6587 AT&T Customer Care
Reset your Samsung Galaxy Express 3 | AT&T
 
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Perform a soft, factory, and alternate master reset of the device. Learn more at: http://soc.att.com/1rcRVKc Visit the AT&T Community Forums to find answers and help others! http://soc.att.com/forum About AT&T Support: Find support videos for all the latest and greatest AT&T products, devices, & services. Connect with AT&T online: For additional support please visit us at: http://soc.att.com/esupport Find your answers on the Forums: http://soc.att.com/forum Follow AT&T on Twitter: http://soc.att.com/twitter_attcares Like AT&T on Facebook: http://soc.att.com/FacebookATT Follow AT&T on Google+: http://soc.att.com/Google_ATT Visit AT&T on our Website: http://bit.ly/WMflzV Reset your Samsung Galaxy Express 3 | AT&T
Views: 36440 AT&T Customer Care
How to Add an Account to Your AT&T Access ID | AT&T
 
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See how to add another AT&T account to your AT&T Access ID. Sign in once and check your wireless data usage, view your U-verse TV plan details, pay your bills, and more. Learn more: http://yt.att.com/d2415ec6 El video contiene subtítulos en español About AT&T Support: Find support videos for all the latest and greatest AT&T products, devices, & services. Connect with AT&T online: For additional support please visit us at: http://soc.att.com/esupport Find your answers on the Forums: http://soc.att.com/forum Follow AT&T on Twitter: http://soc.att.com/twitter_attcares Like AT&T on Facebook: http://soc.att.com/FacebookATT Follow AT&T on Google+: http://soc.att.com/Google_ATT Visit AT&T on our Website: http://bit.ly/WMflzV How to Add an Account to Your AT&T Access ID | AT&T In this video we'll show you how to add additional AT&T accounts to your AT&T Access ID, so you can manage multiple accounts with a single ID and password. If you don't have an AT&T Access ID, visit att.com/createID to learn how to create your ID and add your first account to manage online. You'll also learn how to check for an existing ID. To add an account to your existing AT&T Access ID, simply sign in to my AT&T from the myAT&T app or on att.com. If you're using the myAT&T app, tap Menu, then "Profile"; tap "Sign in information"; then tap "Link Another Account"; then follow the prompts based on the account type. You may be asked to provide account details and enter a validation code. If you're using a computer or tablet, select "myAT&T", "Profile" and "Link My AT&T Accounts". Again, follow the prompts based on the account type. You may be asked to provide account details and enter a validation code. For step-by-step instructions and additional details, visit att.com/addaccounttomyID; that's it! Now, whenever you sign in to myAT&T, you can easily view and manage the accounts you added to your AT&T Access ID. Thanks for choosing AT&T.
Views: 4742 AT&T Customer Care
Understanding the LED Lights on Your AT&T Wireless Internet | AT&T Wireless
 
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Learn how to understand LED states on the AT&T Wireless Internet. Learn more at: http://yt.att.com/a08a15f7 El video contiene subtítulos en español About AT&T Support: Find support videos for all the latest and greatest AT&T products, devices, & services. Connect with AT&T online: For additional support please visit us at: http://soc.att.com/esupport Find your answers on the Forums: http://soc.att.com/forum Follow AT&T on Twitter: http://soc.att.com/twitter_attcares Like AT&T on Facebook: http://soc.att.com/FacebookATT Follow AT&T on Google+: http://soc.att.com/Google_ATT Visit AT&T on our Website: http://bit.ly/WMflzV Understanding the LED Lights on Your AT&T Wireless Internet | AT&T Wireless LED States: Power. A steady green Power icon indicates the device is on and plugged in. A blinking Power icon indicates the device is not plugged in and is using the battery. A steady green Battery icon indicates the battery is charged to or more. A steady yellow Battery icon indicates the battery is charged to to A blinking red Battery icon indicates the battery is less than charged. The Battery icon will be off if the battery needs to be installed or replaced. The device will work with no battery installed as long as it is plugged in through the AC adapter. Voicemail. When you have a new voicemail, the Voicemail icon will blink. The Voicemail icon will be off when there are no new voicemail messages. Wi-Fi. When the Wi-Fi icon is green, the Wi-Fi network is active. When the Wi-Fi icon is blinking green, the Wi-Fi network is active and is transmitting data. The rate at which the Wi-Fi icon blinks is in real time with the bit rate of data that is being transferred. When the Wi-Fi icon is off, the Wi-Fi network is off. If the AT&T Wireless Internet device is not plugged in and there are no devices connected to the Wi-Fi network, the Wi-Fi network will automatically turn off after minutes. Information. When you have an unread message on the AT&T Wireless Internet Manager site, the Information icon will blink. View the "AT&T Wireless Internet Manager" video to learn how to log in and check your messages through the AT&T Wireless Internet Manager site. The Information icon will stop blinking when there are no unread messages. Signal Strength. When the device has a strong LTE signal cellular connection, the Signal Strength icon will be a steady green with to bars. When the device has a strong G or G signal cellular connection, the Signal Strength icon will be a steady blue with to bars. The Signal Strength icon will blink red when there is a SIM error or the SIM is not properly installed. The Signal Strength icon will be a steady red when there is no or limited service.
Views: 2482 AT&T Customer Care
Reset the LG G Pad X 10.1 | AT&T Wireless
 
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Perform a soft, factory, and alternate master reset of the device. Learn more at: http://soc.att.com/2bwrgRy Visit the AT&T Community Forums to find answers and help others! http://soc.att.com/forum About AT&T Support: Find support videos for all the latest and greatest AT&T products, devices, & services. Connect with AT&T online: For additional support please visit us at: http://soc.att.com/esupport Find your answers on the Forums: http://soc.att.com/forum Follow AT&T on Twitter: http://soc.att.com/twitter_attcares Like AT&T on Facebook: http://soc.att.com/FacebookATT Follow AT&T on Google+: http://soc.att.com/Google_ATT Visit AT&T on our Website: http://bit.ly/WMflzV Reset device | AT&T Wireless Reset device: Soft reset. If the device is malfunctioning, to the left of the Volume buttons, press and hold the Power button. Tap "Restart". Tap "OK" to confirm. The device will take a moment to reset. Master reset. A factory data reset will remove all personal data from the device and restore it to factory settings. This action cannot be reversed. Swipe down from the notification bar. Tap the Settings icon. Scroll to and tap "Backup & reset". Tap "Factory data reset". Tap "RESET TABLET". If prompted, confirm your PIN, then tap "NEXT". Tap "DELETE ALL". Tap "OK". Alternate master reset. To perform an alternate master reset, with your device turned off, to the left of the Volume buttons, press and hold the Power button and Volume Down button. Release the Power button only when the boot logo is displayed, then immediately press and hold the Power button. Release all buttons when the factory data reset screen is displayed. Press the Volume buttons to select "Yes", and then press the Power button to perform a hard reset.
Views: 6786 AT&T Customer Care
How To Replace a Broken Phone or Device from AT&T | AT&T Wireless
 
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Learn about the options you have if your phone or other wireless device is damaged or defective, including what's covered under warranty, how to report claims, and how to diagnose and resolve issues with the Troubleshoot & Resolve tool. Learn more at: http://yt.att.com/c3d89d15 Visit the AT&T Community Forums to find answers and help others! http://soc.att.com/forum About AT&T Support: Find support videos for all the latest and greatest AT&T products, devices, & services. Connect with AT&T online: For additional support please visit us at: http://soc.att.com/esupport Find your answers on the Forums: http://soc.att.com/forum Follow AT&T on Twitter: http://soc.att.com/twitter_attcares Like AT&T on Facebook: http://soc.att.com/FacebookATT Follow AT&T on Google+: http://soc.att.com/Google_ATT Visit AT&T on our Website: http://bit.ly/WMflzV Replace a Broken Phone or Device from AT&T| AT&T Wireless In this video, we'll provide you with options to replace your broken phone or other wireless device, but we'll need you to help us determine 3 things to provide the best repair or replacement options available to you. First, does your phone have liquid or physical damage? If your phone has liquid or physical damage, unfortunately, it's not covered by warranty. If you're enrolled in AT&T Mobile Insurance, Protection Pack, or Multi-Device Protection Pack, you can file your insurance claim online at phoneclaim.com/att or you can call Asurion at 888-562-8662. Remember, you must file your claim within days of the date it was damaged. Second, is your device defective? If your device has no physical or liquid damage, use the Troubleshoot & Resolve tool on att.com/devicetroubleshoot to determine whether your device is defective. Thirdly, determine if your device is within the warranty coverage period. If you originally purchased a new device, the warranty coverage is up to 365 days from the date of purchase. If you purchased an AT&T Certified Restored device, the warranty coverage is up to 90 days from the date of purchase. If you purchased an AT&T Certified Pre-Owned device, it doesn't have a warranty; you can return the device within 14 days of purchase. Please refer to your original receipt for limited warranty coverage details. If your device is under warranty, then you have a few options. For Apple devices, please call 1-800-myiPhone. For non-Apple devices, call AT&T Warranty at 800-331-0500. Remember, if your device isn't under warranty, or you'd simply like to upgrade, you can also shop for a replacement device online at att.com or visit an AT&T store. You can check your upgrade eligibility at att.com/upgrades. Thank you for choosing AT&T.
Views: 7118 AT&T Customer Care
How To Transfer Billing Responsibility | AT&T Wireless Support
 
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Learn how to transfer billing responsibility for a wireless number from one AT&T customer to another. You can start the transfer at myAT&T, and the new user can accept online, too. Learn more at http://http://soc.att.com/1U4QIP2 Visit the AT&T Community Forums to find answers and help others! http://soc.att.com/forum About AT&T Support: Find support videos for all the latest and greatest AT&T products, devices, & services. Connect with AT&T online: For additional support please visit us at: http://soc.att.com/esupport Find your answers on the Forums: http://soc.att.com/forum Follow AT&T on Twitter: http://soc.att.com/twitter_attcares Like AT&T on Facebook: http://soc.att.com/FacebookATT Follow AT&T on Google+: http://soc.att.com/Google_ATT Visit AT&T on our Website: http://bit.ly/WMflzV Transfer of Billing Responsibility | AT&T Wireless Support This video shows how you can transferbilling responsibility for an AT&T wireless numberto another person. There are two parts to the process. First, the Requestor, or current AT&T account owner, starts the process to transfer the wireless number. Second, the Acceptor, or future owner, completes the process and accepts billing responsibility for the line. With myAT&T the entire process can be done online from your mobile device or a computer. Say for example, your adult child's line is on your AT&T account, and your child gets his or her first full-time job, you can transfer billing responsibility for the line to your son or daughter. If the person accepting the transfer doesn't already have an account with AT&T, that's okay, a new AT&T account will be created. You may want to take notes on this process because it involves a few steps. Here are some things you need to know before you begin. For the Requestor, the line can't be on a GoPhone or company account. The Requestor's account that has the line must have been active for at least 60 days. The line must be active. The Requestor's account can't have a past-due balance. Any past-due balances can be paid online in myAT&T before you begin the process. Please note that it may take up to 5 minutes to process an online payment so you may need to wait a short time after paying before you begin the transfer. Voicemail messages may get erased, so you should check your messages before transferring the line. And finally, Rollover Data and Rollover Minutes will not transfer to the new owner. As the Acceptor, you must be an adult. You will complete a credit evaluation during the acceptance process and may be asked to pay a deposit. If you already have an AT&T account it can't have a past-due balance. Any past-due balances can be paid online in myAT&T before you begin the process. You will accept full billing responsibility for the line beginning on the transfer date. This includes service contract or AT&T Next retail installment agreements, if any. Lastly, you'll select from the plans and features that we currently offer. To start the transfer process, go to www.att.com/transferservice, log in to myAT&T using your ID and password. Next, on the transfer billing responsibility page choose the wireless line or lines you want to transfer. Then enter the information for the person who will be accepting the transfer; enter the person's full first and last name and email address. After you accept the terms and conditions, select "Submit". We'll send you an email or text message confirming that your request was sent to the Acceptor. We'll also send a confirmation email or text message when the Acceptor has completed the process. Here is how the Acceptor can start the acceptance process: either click on the link in the transfer request email that was automatically sent to you, or, if you already have an AT&T account, log in to myAT&T, select "Billing, usage, payments" and then select "Transfer billing responsibility". The Acceptor will need to complete this process within 14 days. We'll ask for some information to complete the acceptance. During the process the Acceptor will choose the plan for each line being transferred. You'll also need to accept the Wireless Customer Agreement; if applicable, acceptance of any Next retail installment agreements will also occur. When the information is entered, the Acceptor just selects "Complete transfer", and the transfer is all set. You will receive a confirmation email or text message. The Requestor will receive one final prorated bill, which covers charges up to the date the transfer of billing was completed. In addition, the Acceptor's first bill may also include prorated charges for service from the date of the transfer to the monthly billing date. For more information about transferring wireless service to another person, please visit att.com/transferservice. Thanks for choosing AT&T!
Views: 9766 AT&T Customer Care
How to Use the New Digital Life Keypad | AT&T Digital Life
 
02:39
This video will show how to use the new Digital Life Keypad. Visit the AT&T Community Forums to find answers and help others! http://soc.att.com/forum About AT&T Support: Find support videos for all the latest and greatest AT&T products, devices, & services. Connect with AT&T online: For additional support please visit us at: http://soc.att.com/esupport Find your answers on the Forums: http://soc.att.com/forum Follow AT&T on Twitter: http://soc.att.com/twitter_attcares Like AT&T on Facebook: http://soc.att.com/FacebookATT Follow AT&T on Google+: http://soc.att.com/Google_ATT Visit AT&T on our Website: http://bit.ly/WMflzV How to Use the New Digital Life Keypad | AT&T Digital Life
Views: 15655 AT&T Customer Care
Reset Device on Your AT&T Trek 2 HD | AT&T
 
01:50
Perform a soft, factory, and alternate master reset of the device. Learn more at: http://soc.att.com/2aTc2bB Visit the AT&T Community Forums to find answers and help others! http://soc.att.com/forum About AT&T Support: Find support videos for all the latest and greatest AT&T products, devices, & services. Connect with AT&T online: For additional support please visit us at: http://soc.att.com/esupport Find your answers on the Forums: http://soc.att.com/forum Follow AT&T on Twitter: http://soc.att.com/twitter_attcares Like AT&T on Facebook: http://soc.att.com/FacebookATT Follow AT&T on Google+: http://soc.att.com/Google_ATT Visit AT&T on our Website: http://bit.ly/WMflzV Reset Device on Your AT&T Trek 2 HD | AT&T
Views: 19132 AT&T Customer Care
How to Reset Your Samsung Galaxy S8 Active | AT&T Wireless
 
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Learn how to perform a soft reset, factory reset, and alternate master reset on a Samsung Galaxy S8 Active. Learn more at: http://yt.att.com/436df993 El video contiene subtítulos en español About AT&T Support: Find support videos for all the latest and greatest AT&T products, devices, & services. Connect with AT&T online: For additional support please visit us at: http://soc.att.com/esupport Find your answers on the Forums: http://soc.att.com/forum Follow AT&T on Twitter: http://soc.att.com/twitter_attcares Like AT&T on Facebook: http://soc.att.com/FacebookATT Follow AT&T on Google+: http://soc.att.com/Google_ATT Visit AT&T on our Website: http://bit.ly/WMflzV How to Reset Your Samsung Galaxy S8 Active | AT&T Wireless Reset Device: Restart. If a power cycle doesn't fix the issue, try performing a device restart. Press and hold the Power/Lock button; select "Restart"; select "Restart" to confirm. The device will take a moment to restart. Factory Reset. A factory reset will erase all information on the device and return it to factory-default settings. It will permanently erase all personal data, preferences, settings, and content that is saved to the device. It is recommended that you back up important data before proceeding. The device must also be charged to at least to perform a factory-data reset. From the home screen, swipe down from the notification bar; select the Settings icon; scroll to, and select, "General management"; select "Reset"; select "Factory data reset"; scroll to, and select, "RESET"; select "DELETE ALL". The phone will take a moment to reset. Alternate Factory Reset. If unable to perform the standard master reset using the previous steps, try the alternate method by first powering the device off. With your device powered off, press and hold the Bixby, Power/Lock, and Volume Up buttons until the device turns on. When the Android recovery screen appears, press the Volume Down button until "Wipe data/factory reset" is highlighted; and then press the Power/Lock button to select; press the Volume Down button to highlight "Yes"; and then press the Power/Lock button to begin the reset process; when the Android recovery screen displays again, ensure that "Reboot system now" is highlighted; then press the Power/Lock button to select.
Views: 6812 AT&T Customer Care
Learn and Customize the Home Screen on your Alcatel Onetouch Allura | AT&T
 
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Add shortcuts and widgets, access the notification panel, changing wallpaper, and more. Learn more at: http://soc.att.com/29njffQ About AT&T Support: Find support videos for all the latest and greatest AT&T products, devices, & services. Connect with AT&T online: For additional support please visit us at: http://soc.att.com/esupport Find your answers on the Forums: http://soc.att.com/forum Follow AT&T on Twitter: http://soc.att.com/twitter_attcares Like AT&T on Facebook: http://soc.att.com/FacebookATT Follow AT&T on Google+: http://soc.att.com/Google_ATT Visit AT&T on our Website: http://bit.ly/WMflzV Learn and Customize the Home Screen on your Alcatel Onetouch Allura | AT&T
Views: 4979 AT&T Customer Care
Replacing your Digital Life Controller battery | AT&T Digital Life
 
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This video will show you how to replace the battery in Digital Life Controller. Visit the AT&T Community Forums to find answers and help others! http://soc.att.com/forum About AT&T Support: Find support videos for all the latest and greatest AT&T products, devices, & services. Connect with AT&T online: For additional support please visit us at: http://soc.att.com/esupport Find your answers on the Forums: http://soc.att.com/forum Follow AT&T on Twitter: http://soc.att.com/twitter_attcares Like AT&T on Facebook: http://soc.att.com/FacebookATT Follow AT&T on Google+: http://soc.att.com/Google_ATT Visit AT&T on our Website: http://bit.ly/WMflzV Replacing your Digital Life Controller battery | AT&T Digital Life
Views: 23131 AT&T Customer Care
Phone assembly of your Kyocera DuraXE | AT&T
 
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Install and remove the SIM and battery. Learn more at: http://soc.att.com/278pu0x About AT&T Support: Find support videos for all the latest and greatest AT&T products, devices, & services. Connect with AT&T online: For additional support please visit us at: http://soc.att.com/esupport Find your answers on the Forums: http://soc.att.com/forum Follow AT&T on Twitter: http://soc.att.com/twitter_attcares Like AT&T on Facebook: http://soc.att.com/FacebookATT Follow AT&T on Google+: http://soc.att.com/Google_ATT Visit AT&T on our Website: http://bit.ly/WMflzV Phone assembly of your Kyocera DuraXE | AT&T
Views: 5539 AT&T Customer Care
Reset Device on your Samsung Galaxy Express Prime 2 | AT&T
 
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Perform a soft, factory, and alternate master reset of the device. Learn more at: http://yt.att.com/1910fe3d About AT&T Support: Find support videos for all the latest and greatest AT&T products, devices, & services. Connect with AT&T online: For additional support please visit us at: http://soc.att.com/esupport Find your answers on the Forums: http://soc.att.com/forum Follow AT&T on Twitter: http://soc.att.com/twitter_attcares Like AT&T on Facebook: http://soc.att.com/FacebookATT Follow AT&T on Google+: http://soc.att.com/Google_ATT Visit AT&T on our Website: http://bit.ly/WMflzV Reset Device on your Samsung Galaxy Express Prime 2 | AT&T Reset Device: Power Cycle. There are multiple ways to reset your device if you are experiencing issues. The first step is to power cycle your device. Press and hold the Power Lock button, then select "Power off"; select "Power off" to confirm. To turn on the device, press and hold the Power Lock button until the screen lights up. Your device will take a moment to power on. Restart. If a power cycle doesn't fix the issue, try performing a device restart. Press and hold the Power Lock button; select "Restart"; select "Restart" to confirm. The device will take a moment to restart. Factory Reset. If a device restart doesn't fix the issue, try performing a factory reset. A factory reset will erase all information on the device and return it to factory-default settings. It will permanently erase all personal data, preferences, settings, and content, such as pictures, ringtones, and apps that are saved to the device. It is recommended that you save or back up important data before proceeding. The device must also be charged to at least to perform a factory-data reset. Once you have performed the factory reset, all information will be lost. From the home screen, swipe down from the notification bar; select the Settings icon; scroll to and select "General management"; select "Reset"; select "Factory data reset"; scroll to and select "RESET"; select "DELETE ALL". The phone will take a moment to reset. Alternate Factory Reset. If unable to perform the standard master reset using the previous steps, try the alternate method by first powering the device off. With your device powered off, press and hold the Volume Up, Home, and Power Lock buttons until the device turns on. When the Android recovery screen appears, press the Volume Down button until "Wipe data/factory reset" is highlighted; and then press the Power Lock button to select. Press the Volume Down button to highlight "Yes", and then press the Power Lock button to begin the reset process. When the Android recovery screen displays again, ensure that "Reboot system now" is highlighted; then press the Power Lock button to select.
Views: 1919 AT&T Customer Care
How to Reset Your Samsung Galaxy Tab S4 | AT&T Wireless
 
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Learn how to perform a soft reset, factory reset, and alternate master reset on the Samsung Galaxy Tab S4. Learn more at: http://yt.att.com/4d8f2a60 #SamsungGalaxyTabS4Support #ATTDeviceSupport #SamsungGalaxyTabS4 About AT&T Support: Find support videos for all the latest and greatest AT&T products, devices, & services. Connect with AT&T online: For additional support please visit us at: http://dtv.att.com/e499196 Find your answers on the Forums: http://dtv.att.com/210a85e7 Follow AT&T on Twitter: http://dtv.att.com/d5b919cf Like AT&T on Facebook: http://dtv.att.com/dcac26bc Follow AT&T on Google+: http://dtv.att.com/8c3c4fcf Visit AT&T on our Website: http://dtv.att.com/4f86d936 How to Reset Your Samsung Galaxy Tab S4 | AT&T Wireless Reset Device: Power Cycle. There are multiple ways to reset your device if you are experiencing issues. The first is to perform a Power Cycle. To turn the device off, press and hold the Power/Lock button on the right side of the device. Select "Power off", then select "Power off" again to confirm. The device will take a moment to power off. To turn the device back on, press and hold the Power/Lock button. The device will take a moment to power on. Restart. If a Power Cycle doesn't fix the issue, try performing a device restart. Press and hold the Power/Lock button, select "Restart", select "Restart" to confirm. The device will take a moment to restart. Factory Reset. A Factory Reset will erase all information on the device and return it to factory default settings. It will permanently erase all personal data, preferences, settings, and content that is saved to the device. It is recommended that you backup important data before proceeding. The device must also be charged to at least 30% to perform a factory data reset. From the Home screen, swipe down from the Notification bar, select the Settings icon. Scroll to and select "General management", select "Reset", select "Factory data reset", select "Reset", select "DELETE ALL". The phone will take a moment to reset. Alternate Factory Reset. If unable to perform the standard master reset using the previous steps, try the alternate method by first powering the device off. With your device powered off, press and hold the Power/Lock and Volume Up buttons until the device turns on. When the Android Recovery Screen appears, press the Volume Down button until "Wipe Data/Factory Reset" is highlighted, and then press the Power/Lock button to select. Press the Volume Down button to highlight "Yes" and then press the Power/Lock button to begin the reset process. When the Android Recovery Screen displays again, ensure that "Reboot System Now" is highlighted, then press the Power/Lock button to select. ♪AT&T jingle♪
Views: 899 AT&T Customer Care
Device Overview of Your AT&T Velocity® USB Stick | AT&T Wireless
 
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Learn basic functions of your device including how to turn it or off. Learn more at: http://yt.att.com/a6888d9f Visit the AT&T Community Forums to find answers and help others! http://soc.att.com/forum About AT&T Support: Find support videos for all the latest and greatest AT&T products, devices, & services. Connect with AT&T online: For additional support please visit us at: http://soc.att.com/esupport Find your answers on the Forums: http://soc.att.com/forum Follow AT&T on Twitter: http://soc.att.com/twitter_attcares Like AT&T on Facebook: http://soc.att.com/FacebookATT Follow AT&T on Google+: http://soc.att.com/Google_ATT Visit AT&T on our Website: http://bit.ly/WMflzV Device Overview of Your AT&T Velocity® USB Stick | AT&T Wireless Remove & Insert SIM. The device comes with a Nano-SIM card preinstalled, to swap out the Nano-SIM card, gently pry the back cover away from the notch at the top of the device. Remove the existing Nano-SIM card by pressing it in towards the device slightly to release it and then pulling it out from the device. Insert the new Nano-SIM card into the SIM card slot, with the gold contacts facing down and the notched edge going in first. Press until it clicks into place. Replace the back cover by placing it over the device and pushing until it clicks into place. Connect to a Computer. To connect a computer to the Internet, insert the device directly into an open USB port. Alternatively, you can connect the device using a USB cable and inserting the cable into an open USB port. USB cables are sold separately. On the back of the device, the LED indicator will start blinking green when the device is powering up and searching for a network. The LED indicator will turn solid green when connected to the network. The device is compatible with both Mac, Windows, and Linux PC. Management Website. The device must be connected to the computer before you access the Management Website. To access the Management Website, launch an Internet browser and access http://attusbmodem or http://From the site, you can verify data connection and signal strength, check messages, access advanced settings and view device information.
Views: 2101 AT&T Customer Care
Your new Solution Center | AT&T Digital Life
 
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This video will give you a brief introduction and overview of the new Solution Center tool within the Digital Life app. Visit the AT&T Community Forums to find answers and help others! http://soc.att.com/forum About AT&T Support: Find support videos for all the latest and greatest AT&T products, devices, & services. Connect with AT&T online: For additional support please visit us at: http://soc.att.com/esupport Find your answers on the Forums: http://soc.att.com/forum Follow AT&T on Twitter: http://soc.att.com/twitter_attcares Like AT&T on Facebook: http://soc.att.com/FacebookATT Follow AT&T on Google+: http://soc.att.com/Google_ATT Visit AT&T on our Website: http://bit.ly/WMflzV Your new Solution Center | AT&T Digital Life
Views: 30440 AT&T Customer Care
Fingerprint Security Lock on Your LG V20 | AT&T Wireless
 
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How to use your fingerprint to unlock your device. Learn more at: http://soc.att.com/2eyE4LD Visit the AT&T Community Forums to find answers and help others! http://soc.att.com/forum About AT&T Support: Find support videos for all the latest and greatest AT&T products, devices, & services. Connect with AT&T online: For additional support please visit us at: http://soc.att.com/esupport Find your answers on the Forums: http://soc.att.com/forum Follow AT&T on Twitter: http://soc.att.com/twitter_attcares Like AT&T on Facebook: http://soc.att.com/FacebookATT Follow AT&T on Google+: http://soc.att.com/Google_ATT Visit AT&T on our Website: http://bit.ly/WMflzV Fingerprint Security Lock on Your LG V20 | AT&T Wireless Fingerprint Security Lock: Set up fingerprint security lock. To set up a lock screen using your fingerprint, from the home screen, swipe down from the notification bar. Select the Expand icon. Select the Settings icon. Select the General tab. Scroll to and select "Fingerprints & security". Select "Lock screen". Select "Select screen lock". Select "Fingerprints". Select "NEXT". To use your fingerprints to unlock your device, you must first set up a backup lock screen type. Select the desired lock type and follow the prompts. For this demonstration, we will use Knock Code. Select the desired startup option, then select "NEXT". Following the prompts, set the desired Knock Code. Select "NEXT". Re-enter the Knock Code, then select "CONFIRM". Select the desired notification settings, then select "OK". Place your finger on the Power Lock button on the back of the device, then lift it off and repeat, moving finger upward and downward slightly between attempts. When finished, select "OK". Edit lock options as desired. Unlock the screen using your fingerprint. To unlock your device using your fingerprint, from the lock screen, place your finger on the Power Lock button on the back of the device, until the device unlocks. Register additional or remove fingerprints. To set up additional fingerprints, from the home screen, swipe down from the notification bar. Select the Expand icon. Select the Settings icon. Select the General tab. Select "Fingerprints & security". Select "Fingerprints". Enter your current lock code, and then select "OK". Select "Add fingerprint", and then repeat the process from adding your initial fingerprint. Select "OK". To remove fingerprints, select the Delete icon next to the desired fingerprint you would like to remove. Select "DELETE". To turn off fingerprint lock, swipe down from the notification bar. Select the Expand icon. Select the Settings icon. Select the General tab. Select "Fingerprints & security". Select "Fingerprints". Enter your current lock code, and then select "OK". Select a fingerprint on lock toggle to turn it off. Change the secured lock time. To change your lock screen time out, from the home screen, swipe down from the notification bar. Select the Expand icon. Select the Settings icon. Select the Display tab. Select "Lock screen". Scroll to and select "Lock timer". Select the desired time.
Views: 5440 AT&T Customer Care
Wi-Fi & Mobile hotspot on your LG G5 | AT&T
 
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Set up your device as a personal hotspot and share your data connection with Wi-Fi-capable devices. Learn more at: http://soc.att.com/1Tm0NrS About AT&T Support: Find support videos for all the latest and greatest AT&T products, devices, & services. Connect with AT&T online: For additional support please visit us at: http://soc.att.com/esupport Find your answers on the Forums: http://soc.att.com/forum Follow AT&T on Twitter: http://soc.att.com/twitter_attcares Like AT&T on Facebook: http://soc.att.com/FacebookATT Follow AT&T on Google+: http://soc.att.com/Google_ATT Visit AT&T on our Website: http://bit.ly/WMflzV Wi-Fi & Mobile hotspot on your LG G5 | AT&T
Views: 8995 AT&T Customer Care
Your installation Process | AT&T Digital Life
 
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This video will show you what to expect during your initial Digital Life system. Visit the AT&T Community Forums to find answers and help others! http://soc.att.com/forum About AT&T Support: Find support videos for all the latest and greatest AT&T products, devices, & services. Connect with AT&T online: For additional support please visit us at: http://soc.att.com/esupport Find your answers on the Forums: http://soc.att.com/forum Follow AT&T on Twitter: http://soc.att.com/twitter_attcares Like AT&T on Facebook: http://soc.att.com/FacebookATT Follow AT&T on Google+: http://soc.att.com/Google_ATT Visit AT&T on our Website: http://bit.ly/WMflzV Your installation process | AT&T Digital Life
Views: 10017 AT&T Customer Care
U-verse TV Audio, Language, and Closed Captioning | AT&T U-verse Support
 
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Learn how to set your closed captioning, audio, and language preferences for U-verse TV. Learn more at: http://yt.att.com/aa3ccbb2 Visit the AT&T Community Forums to find answers and help others! http://soc.att.com/forum About AT&T Support: Find support videos for all the latest and greatest AT&T products, devices, & services. Connect with AT&T online: For additional support please visit us at: http://soc.att.com/esupport Find your answers on the Forums: http://soc.att.com/forum Follow AT&T on Twitter: http://soc.att.com/twitter_attcares Like AT&T on Facebook: http://soc.att.com/FacebookATT Follow AT&T on Google+: http://soc.att.com/Google_ATT Visit AT&T on our Website: http://bit.ly/WMflzV U-verse TV Audio, Language, and Closed Captioning | AT&T U-verse Support Watch this video to learn how to change your audio language, on-screen language, and closed captioning. To change your audio language, just follow these simple steps. Press the wide, oval-shaped MENU button in the top center of your U-verse remote. Next, reach down to the circle of navigation arrow keys below the MENU button. The navigation keys consist of a circle of directional arrow keys surrounding an OK key. Use the down arrow key to scroll down to "Options", and press "OK". Then, scroll down again to "Audio/Language", and press the center OK button to select. Select "Audio Language", and scroll down to choose your preferred audio language from the three descending options: English, Spanish, or Original Language. Then, scroll over to the left and up once, and press "OK" to save. Press "OK" again to exit. Changing your on-screen language can be done just as easily. Again, start by pressing the MENU button, and scroll down to "Options". Then press "OK". Then, press the down arrow to scroll down to "Audio/Language", and press the OK button to select. Next, scroll right and select "On-screen Language". Then, use the four directional arrows to select your preferred language option. For Spanish, press the right arrow once, press "OK" to select, then press the left arrow, and press "OK" to save your selection. Or, for English, scroll right once and down once, and press "OK" to select English. Then press the up arrow once, the left arrow once, and click "OK" to save your selection. In order to change your closed captioning, simply press the MENU button. Then scroll down to "Options", and press "OK", and select "System". Closed captioning is the first option on the next menu, so you just need to press "OK" to select it. You can also access the Closed Captioning menu by pressing the CC button on your remote control, or press the red C button to directly enable or disable closed captioning. If you need further assistance with these features, go to att.com/uversetvsupport, and enter the keywords "language" or "caption".
Views: 4241 AT&T Customer Care
Replacing your surface contact sensor battery | AT&T Digital Life
 
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This video will guide through the process of replacing your Digital Life surface contact sensor battery. Visit the AT&T Community Forums to find answers and help others! http://soc.att.com/forum About AT&T Support: Find support videos for all the latest and greatest AT&T products, devices, & services. Connect with AT&T online: For additional support please visit us at: http://soc.att.com/esupport Find your answers on the Forums: http://soc.att.com/forum Follow AT&T on Twitter: http://soc.att.com/twitter_attcares Like AT&T on Facebook: http://soc.att.com/FacebookATT Follow AT&T on Google+: http://soc.att.com/Google_ATT Visit AT&T on our Website: http://bit.ly/WMflzV Replacing your surface contact sensor battery | AT&T Digital Life
Views: 27980 AT&T Customer Care
Using the DIRECTV App | AT&T DIRECTV
 
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Learn how to stream programs, smart ways to search, how to record shows to your DVR, and control your TV - all on your mobile device. Download our free DIRECTV app from the App Store or Google Play and you're ready to go! Learn more at: http://yt.att.com/f2b7659b El video contiene subtítulos en español Visit the AT&T Community Forums to find answers and help others! http://soc.att.com/forum About AT&T Support: Find support videos for all the latest and greatest AT&T products, devices, & services. Connect with AT&T online: For additional support please visit us at: http://soc.att.com/esupport Find your answers on the Forums: http://soc.att.com/forum Follow AT&T on Twitter: http://soc.att.com/twitter_attcares Like AT&T on Facebook: http://soc.att.com/FacebookATT Follow AT&T on Google+: http://soc.att.com/Google_ATT Visit AT&T on our Website: http://bit.ly/WMflzV Using the DIRECTV App | AT&T DIRECTV It's your travel companion. It's time alone with your favorite shows. It's the freedom to watch TV everywhere you go with the DIRECTV App. Here, you'll learn how to stream programs, smart ways to search, how to record shows to your DVR, and control your TV-- all on your mobile device. You'll need a broadband- connected HD DVR or HD receiver, HD service, your tablet or smartphone, and a myAT&T Access ID and password. Download our free DIRECTV App from the App Store or Google Play and you're ready to go. For help with the app or with streaming, further instructions are available at att.com/directvapp. When you launch the DIRECTV App, you'll be able to watch live TV, browse programs, and manage DVR recordings. You can even use your mobile device as a remote control. The DIRECTV App allows you to watch TV everywhere. Your DVR recordings, on-demand content, and live TV streaming options are available from the watch tab. To stream live TV while away from home, make sure you're connected to Wi-Fi or LTE 4G. If you happen to tune in late to a live program-- no sweat. You can restart any program with this icon. Just select the program title, tap "Watch from the beginning", and you're instantly transported back to the beginning of the show-- no recording necessary. Next, let's talk about the "Browse for TV" tab. Here, you can search for your favorite shows and programs; you can choose to watch now or schedule future recordings on your DVR. See something you want to watch later? Tap the blue Record icon to record to your DVR or surf the guide to your heart's content-- all without interrupting what you're watching on TV. Rather choose by category? You can easily search by movies, TV shows, sports, even favorite networks. Tired of tapping? Try voice search to find what you're looking for. Select the main menu and tap the "Voice" tab near the bottom to get started. Remember, your DVR must be connected to the same Wi-Fi network as your mobile device to take full advantage of what the DIRECTV App offers. Now you're ready to customize how you watch TV, whether you're at home or on the go. Thanks for choosing AT&T!
Views: 3072 AT&T Customer Care
Device overview of your Kyocera DuraXE | AT&T Wireless
 
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Hardware features and software navigation of your device. Learn more at: http://soc.att.com/1qMZJ4U Visit the AT&T Community Forums to find answers and help others! http://soc.att.com/forum Find support videos for all the latest and greatest AT&T products, devices, & services. Connect with AT&T online: For additional support please visit us at: http://soc.att.com/esupport Find your answers on the Forums: http://soc.att.com/forum Follow AT&T on Twitter: http://soc.att.com/twitter_attcares Like AT&T on Facebook: http://soc.att.com/FacebookATT Follow AT&T on Google+: http://soc.att.com/Google_ATT Visit AT&T on our Website: http://bit.ly/WMflzV Device overview of your Kyocera DuraXE | AT&T Wireless
Views: 4928 AT&T Customer Care
Send & Receive Messages on Your ZTE Maven 2 | AT&T
 
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Create and respond to text (SMS) or picture (MMS) messages, add, save, and view received attachments and more. Learn more at: http://soc.att.com/2aKu54F About AT&T Support: Find support videos for all the latest and greatest AT&T products, devices, & services. Connect with AT&T online: For additional support please visit us at: http://soc.att.com/esupport Find your answers on the Forums: http://soc.att.com/forum Follow AT&T on Twitter: http://soc.att.com/twitter_attcares Like AT&T on Facebook: http://soc.att.com/FacebookATT Follow AT&T on Google+: http://soc.att.com/Google_ATT Visit AT&T on our Website: http://bit.ly/WMflzV Send & Receive Messages on Your ZTE Maven 2 | AT&T
Views: 3095 AT&T Customer Care
Replacing your smoke sensor batteries | AT&T Digital Life
 
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This video will guide through the process of replacing your Digital Life smoke sensor batteries. Visit the AT&T Community Forums to find answers and help others! http://soc.att.com/forum About AT&T Support: Find support videos for all the latest and greatest AT&T products, devices, & services. Connect with AT&T online: For additional support please visit us at: http://soc.att.com/esupport Find your answers on the Forums: http://soc.att.com/forum Follow AT&T on Twitter: http://soc.att.com/twitter_attcares Like AT&T on Facebook: http://soc.att.com/FacebookATT Follow AT&T on Google+: http://soc.att.com/Google_ATT Visit AT&T on our Website: http://bit.ly/WMflzV Replacing your smoke sensor batteries | AT&T Digital Life
Views: 2352 AT&T Customer Care
Program Your U-verse TV S20 and S30 Remote Control | AT&T Entertainment
 
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This video shows how to program your AT&T U-verse TV S20 or S30 remote control so it works with your TV. Learn more at: http://yt.att.com/6b820135 Visit the AT&T Community Forums to find answers and help others! http://soc.att.com/forum About AT&T Support: Find support videos for all the latest and greatest AT&T products, devices, & services. Connect with AT&T online: For additional support please visit us at: http://soc.att.com/esupport Find your answers on the Forums: http://soc.att.com/forum Follow AT&T on Twitter: http://soc.att.com/twitter_attcares Like AT&T on Facebook: http://soc.att.com/FacebookATT Follow AT&T on Google+: http://soc.att.com/Google_ATT Visit AT&T on our Website: http://bit.ly/WMflzV Program Your U-verse TV S20 and S30 Remote Control | AT&T Entertainment Let's look at how to program your AT&T U-verse TV's S20 or S30 remote control to work with your TV. If you'd like to learn how to use the more advanced features of the remote, refer to the remote control user guide that came with your remote or by visiting att.com/uverseremote. Before you get started, be sure to remove the protective battery strip protruding from the top of the battery compartment, which is on the back of the remote. If the battery strip has not been removed, you can feel it when you handle the remote. Also, make sure that the backlit keys light up when you press any key on the remote control. The S20 remote has seven backlit keys: the Power button at the top of the remote and six keys above and below the navigation cluster in the middle of the remote. On the S30 remote, all of the keys are backlit. If they don't light up, check that the batteries are properly seated or if they need to be replaced. The method we will be using in this video to program your remote control is called Auto Search. Start Auto Search by pointing the remote directly at the TV. Keep the remote pointed at the TV throughout the process. Enter the Program Mode by pressing and holding the OK and Menu keys simultaneously for three seconds. The OK key is located in the center of the circle of the four directional arrow keys. The Menu key is the long curved key, located above the four directional arrow keys. The Power key will flash red twice to confirm you're in Program Mode. Next, press the On Demand key, which is located in the upper left corner of the remote. Press and hold down the Fast Forward key. The Fast Forward key is located just to the right and below the Interactive key near the top of the remote. It may take a few minutes for the device to respond. The remote will test a code and flash the Power key red once every three seconds. The Power key is located at the top of the remote. When the correct code is detected, the TV will turn off. Let go of the Fast Forward key as soon as the TV turns off. Press the Power button to turn the TV back on. Then, use the Volume Up and Down keys to verify that the remote is controlling your TV volume. The Volume keys are located on the left side of the remote, just above the number keys. If the remote does not work properly, go through the setup process again to assign another programming code. If TV programming in interrupted or inactive for more than 10 seconds, the Power key will flash one long red blink and exit Programming Mode. This means the remote has returned to normal operation without saving changes. You can also use our U-verse Remote Control Setup tool on your U-verse TV to guide you through programming your remote to control your TV and other devices. To access the Remote Control Setup tool, press "MENU" on your remote control. Then, use your remote arrow keys to scroll down the menu seen on your TV to Help, and press "OK". Next, scroll to Information, and press "OK". Then, scroll right to select "Remote Control Setup". For additional help programming your remote control, visit att.com/uverseremote. Thank you for choosing AT&T.
Views: 74997 AT&T Customer Care
How to Set Up Wi-Fi & Mobile Hotspot on Your LG V30 | AT&T Wireless
 
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Learn how to set up a personal hotspot and share the data connection on the LG V30. Learn more at: http://yt.att.com/2a76b543 El video contiene subtítulos en español About AT&T Support: Find support videos for all the latest and greatest AT&T products, devices, & services. Connect with AT&T online: For additional support please visit us at: http://soc.att.com/esupport Find your answers on the Forums: http://soc.att.com/forum Follow AT&T on Twitter: http://soc.att.com/twitter_attcares Like AT&T on Facebook: http://soc.att.com/FacebookATT Follow AT&T on Google+: http://soc.att.com/Google_ATT Visit AT&T on our Website: http://bit.ly/WMflzV How to Set Up Wi-Fi & Mobile Hotspot on Your LG V30 | AT&T Wireless Wi-Fi & Mobile Hotspot: Turn Wi-Fi On & Off. From the home screen, swipe down from the notification bar. Select and hold the Wi-Fi icon. Select the Wi-Fi switch to turn Wi-Fi on or off. To optimize battery life, turn Wi-Fi off when not in use. Connect to a Wi-Fi Network. From the Wi-Fi screen, select the desired network. If necessary, enter the network password. Select "CONNECT". To connect to a hidden or unbroadcasted Wi-Fi network, select the Menu icon, then select "Add Wi-Fi". You will need to enter the network SSID, security type, and password if necessary to continue. Select "CONNECT". When the device is connected to a Wi-Fi network, the Wi-Fi Active icon will display in the notification bar. Data transmitted over a Wi-Fi network does not count towards your AT&T data plan and will not be billed. To forget a network, select and hold the network you would like to forget. Select "Forget network". Create a Mobile Hotspot. Use your AT&T device as a mobile Wi-Fi hotspot to share your data connection with Wi-Fi capable devices such as smartphones, tablets, netbooks, MPplayers, and more. Note: Requires eligible data plan or Mobile Share. From the home screen, swipe down from the notification bar, then select the Settings icon. From the Networks tab, select "Tethering". S elect the "Mobile Hotspot" switch to turn it on. If Wi-Fi is enabled, you will be prompted to turn it off in order to continue. Select "YES". Enter a network password if desired, then select "ENABLE". To change your mobile hotspot settings such as the network name, password, or security, select "Mobile Hotspot". Select "Set up Mobile Hotspot". Adjust as desired, then select "SAVE". Within mobile hotspot, connected devices will be listed under the "Mobile Hotspot Client List". To turn off mobile hotspot, select the Mobile Hotspot switch.
Views: 1649 AT&T Customer Care
Set Up Voicemail  on Your LG V20 | AT&T Wireless
 
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Set up voicemail, check messages, and change or reset password. Learn more at: http://soc.att.com/2dDsP5b Visit the AT&T Community Forums to find answers and help others! http://soc.att.com/forum About AT&T Support: Find support videos for all the latest and greatest AT&T products, devices, & services. Connect with AT&T online: For additional support please visit us at: http://soc.att.com/esupport Find your answers on the Forums: http://soc.att.com/forum Follow AT&T on Twitter: http://soc.att.com/twitter_attcares Like AT&T on Facebook: http://soc.att.com/FacebookATT Follow AT&T on Google+: http://soc.att.com/Google_ATT Visit AT&T on our Website: http://bit.ly/WMflzV Set Up Voicemail on Your LG V20 | AT&T Wireless Voicemail: Set up voicemail. This video will show you how to use your built-in Visual Voicemail App to view and listen to your voicemail messages. Alternatively, you can dial into your voicemail by selecting and holding the One (key from the dial pad. To set up voicemail using the Visual Voicemail App, from the home screen, select the Phone icon, select the Visual Voicemail icon, select "BEGIN SETUP", select "FINISH". If you are a new customer and have not established a voice mailbox, you will be prompted to choose a password and greeting. Access and check voicemail. When you receive a new voicemail the Voicemail icon will appear in the notification bar. To access and check your voicemail, from the home screen select the Phone icon, select the Visual Voicemail icon, select the desired message to listen to the voicemail, select the Play icon to play the message. To play it again, select the Play icon. To delete the message, select "Delete", select "YES" to confirm. You can also access your voicemail to check your messages by selecting and holding the One (key from the dial pad. Change voicemail password. To change your voicemail password, from the phone select the Visual Voicemail icon, select the Menu icon, select "Settings", select "Change password", enter the new password, then select "NEXT". Enter the password again to confirm, then select "OK". You can also access your voicemail to change your password by selecting and holding the One (key from the dial pad. However, you must know your current voicemail password. If you have forgotten your existing voicemail password you will not be able to access voicemail until you reset your voicemail password. To reset your voicemail password, go to att.com/resetvm. From the dial pad tap and hold the One (key. Enter your existing password and then select Four (Select Two (select One (select One (again. Enter your new password and press the Pound (#) key. Voicemail settings. To access voicemail settings for things like updating your voicemail and greetings and notification alerts, from the dialer select the Visual Voicemail icon, select the Menu icon, select "Settings", edit the desired settings.
Views: 9107 AT&T Customer Care
How to Assemble Your LG K20 | AT&T Wireless
 
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Learn how to install or remove the SIM and battery on a LG K20. Learn more at: http://yt.att.com/41a3f7a8 El video contiene subtítulos en español About AT&T Support: Find support videos for all the latest and greatest AT&T products, devices, & services. Connect with AT&T online: For additional support please visit us at: http://soc.att.com/esupport Find your answers on the Forums: http://soc.att.com/forum Follow AT&T on Twitter: http://soc.att.com/twitter_attcares Like AT&T on Facebook: http://soc.att.com/FacebookATT Follow AT&T on Google+: http://soc.att.com/Google_ATT Visit AT&T on our Website: http://bit.ly/WMflzV How to Assemble Your LG K20 | AT&T Wireless Phone Assembly: Remove Battery. With the device facedown, use the notch on the bottom left side of the device to loosen the back plate. Remove the back plate by pulling up on the left side of the back plate. To remove the battery, gently pull up on the notch on the bottom of the battery. Remove or Insert SIM. The SIM comes pre-inserted in the device. If a SIM is not in the device, the Missing SIM icon will display in the notification bar, when the device is turned on. With the back plate and battery removed, slide the SIM card into the bottom section of the card tray, with the gold contacts facing down and the notch to the top left. Remove or Insert Memory Card. For additional storage, insert a microSD card. This device allows you to use a microSD card up to terabytes. MicroSD cards are sold separately. With the back plate and battery removed, slide the SD card into the top section of the tray, with the gold contacts facing down and the notch to the bottom right. Insert Battery. To insert the battery, line up the gold contacts in the top left corner, and gently press down on the bottom of the battery until it clicks into place. Reattach the back plate and gently press the corners until it clicks into place.
Views: 1398 AT&T Customer Care

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