Firstly, I want to start with the behemoth that is Slack. Not only is Slack the fastest going "Software as a service" or SaaS business in the history of Saasy business, getting over 140,000 daily users within a year and now three years on, hitting 2.7 million per day, but it's pretty much set the standard for what a team communication tools should be.
It's functional interface and ease of use, are what make slack so good , and what it does; it does well. You can create a team in a few min and then you create channels and invite the staff to the channels.
So sales can be one channel, Marketing another, management another. If you are not in the channel, then you can't see the conversation.
Each channel is a public chat where you can share files, gifs, images and so on. If you want though, you can send private messages to any staff or team member, and even video call users and again send files and folders in chat.
There are tonnes of plugins that you can add into slack, and more are being developed every day, like cloud storage, to do lists, and so on. My only problem with Slack is its management of files, they are like flies in a message thread, so you end up losing stuff, or you're constantly downloading and uploading. It's not great.
Slack has a free version, as well as mobile and desktop apps that are fine to get the hang of how it works and for a lot of users, you may not even need to upgrade, if you do, however, then it's $8 per user per month.
I was using it in my last business daily and apart from this file management and cost when you get a few team members or need multiple teams, I highly recommend it.
Yammer is an excellent premium company communication tool, especially if you have A large, departmentalized organization structure. It's not only built for team communication, as it's very community focused. With lots of options to create and share announcements, content or articles in the tool.
Similar to Slack, you can create groups and private message users, but its strength is its integration with the Microsoft suite (who are the owners of this now). So you can create company knowledge base content, and it will plug right in with document collaboration, and it provides a seamless through-line on all sorts of projects.
This is a tool for larger organizations I believe, but small business will be able to use it just as well. Even my not so tech savvy mother was able to find value in this, with some of her community groups, so that's saying something about its ease of use.
Facebook released its workplace by Facebook tools a while back, to not much fanfare, and while I checked it out when it launched as I was looking for a solution, I ended up with slack. That said however in the 12 months since I last looked there have been some updates.
To be fair, the easiest way to explain this is, it's a closed facebook that only has your work friends on it. So all the things you expect, like messaging, calls, video streaming, sending files, creating groups, events and so on, all function the same, but they are just closed within your business.
For each department, you create a group and have your discussions in there, and if you are working with other business that uses workplaces, then you can include companies into your groups and chats.
Personally I wasn't blown away by this, as it's really just Facebook, and I don't think that its chats are a good way for delivering projects and so on, but for those that want to get team communication flowing, on a platform that would need 0 instructions, then this may be the way to go.
The last tool I want to talk about is Stride, a slack clone being released by Atlassian soon. As a user of Atlassian tools like Jira and Trello, I'm rather looking forward to using this.
The main reason I want to use this tool over slack is its tasks and to-do list management. As Stride is built by a development company that makes tools for development companies, they have put a lot of thought into project management, such as, allowing users to turn comments into a todo list item, and I'm sure in time, it will bring over Jira issues, so you can discuss them in app. The real clincher for me will be when they integrate Trello into it like Sorted for Slack did. That will be very cool.
So, whats my choice, Slack is pretty damn good and works well, and if I weren't using Atlassian products, I would be saying slack.
I will be trying Stride as soon as it launches but if that doesn't live up to my expectation then, I'll be back to slack.
So that was 4 top team communication tools that you can use for your business, for other lists and news about Thailand and Asia startups and marketing, like and subscribe to this channel, Thanks for watching and I will see you again soon.