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How To Set Up Email Accounts On Your Samsung Galaxy S4 - Phones 4u

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If you want help with how to set up an email account on the Samsung Galaxy S4, we've got the perfect tutorial to help you out here at Phones 4u. We'll show you how to sync your emails to a mailbox and access them straight from your new Android smartphone. We'll even guide you through the set-up process. To read the complete guide to the Samsung Galaxy S4 visit: http://community.phones4u.co.uk/the-complete-samsung-galaxy-s4-guide/ To buy the Samsung Galaxy S4 visit: http://www.phones4u.co.uk/samsung/galaxy-s4/?cid=Social_YouTubeO_SGS4Des To watch all of our Samsung Galaxy S4 support videos visit: http://www.youtube.com/playlist?list=PLezZRh1q748h1I9f8OVyN0K8BbsacS3ms To watch all of our Samsung videos visit: http://www.youtube.com/playlist?list=PL8493BE5B1AE73F8D DO SUBSCRIBE: http://www.youtube.com/subscription_center?add_user=phones4u FOLLOW US: http://facebook.com/Phones4u?sk=wall http://twitter.com/#!/Phones4u http://phones4u.co.uk Stick with us at Phones 4u - we regularly upload reviews, tips, news and tutorials to engage with a community of people who love mobile technology as much as we do. TAGS: Samsung Galaxy S4, Samsung, Phones 4u, How To, Email, Smartphone, Tips, Apps, Android, Smartphone Guide, Mobile Technology, New Samsung
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Text Comments (118)
William 9000 (8 months ago)
Does it have to be gmail?
rao k (1 year ago)
The Unfortunate_12 (1 year ago)
Help my phone keeps saying "Authentication failed " I did the steps it won't let me make an account
I like that
Md Shoaib (1 year ago)
Its work bro
Please Help me I set app an Account and then when Im done it says AUTHENTICATION FAILED
Mik (1 year ago)
for me it says authentication failed
Tous Shong (1 year ago)
I follow the same step as shown here but "authentication failed" after I click next. All information enter correctly? I had also try to add other emails account too and same error comes up. HELP anyone??
Raven Anne Paden (1 year ago)
Pls.. help me it always says AUTHENTICATION FAILED!!! PLSSS.. HELP..
xXBadapp1eX x (2 years ago)
my email just loads on checking incoming server settings any help.
Di Colley (2 years ago)
If I send an email to someone and want them to acknowledge receipt ie send a report back to me, how do I do this. I have a Yahoo account on a Sumsang Galaxy, S4, Mini. Thanks.
منال محمود (2 years ago)
thanks you so so much
Seymour Creighton (2 years ago)
setup email list
Suhel Ahmed (3 years ago)
tnx bro
Jc Arnaldo (3 years ago)
authentication failed
Jc Arnaldo (3 years ago)
help please
Diane Nicholls (3 years ago)
when trying to set up emails on my galaxy s4 after entering my email and password I get next page asking "what type of account" POP3, IMPA, Microsoft exchange active sync, Anyone help please???
Diane Culver (3 years ago)
well thank u alot i meeded this i use to be good a technology but i used to work at a bank and people. were like you're. good st what you do and i was like wow thanks but things happed since then bit tanks
Mary Stevens (3 years ago)
Thank you for this wonderful video. I got my personal and work email accounts set up. But every since I set this up, Exchange Services has been using up A LOT of data. Any advice on how to rein in Exchange Services? Is this happening because I did something incorrectly when setting up the email accounts? Thank you!
Grand priest (3 years ago)
How to create a new email
Roskal Raskal (4 years ago)
I have 2 step authentication on my email and it says authentication failed when i try to add the email to my phone even when login details are correct. Any suggestions?
Skillfully Executed (4 years ago)
Nah dosn't work, i did a hard reset, now it says it failed to add account, and mentions my wireless settings but they are all good, and it mentions this might just be temorary
Samath de silva (4 years ago)
How can you sign out from yahoo
Verisetti (4 years ago)
I cannot set my email up it says authentication failed help! please
Jerlihya Moore (4 years ago)
Its atill saying that it failed
Phones 4u (4 years ago)
Hi Jerlihya, can you give us any more information on your problem? Are there any error codes and at what point does it fail? Let us know and we will see if we can sort it for you. Chris
Sha moon (4 years ago)
Thanks aa lot it works for me
Sha moon (4 years ago)
Thanks aa lot it works for me
Laura Odland (4 years ago)
I am trying to set up my work email.  It goes through the company website.  Once I enter my email address and password, I press next and it doesn't go to settings like in the video, it asks me what kind of account is mine.  Pop3, IMAP, or Microsoft Exchange Activesync.  This is where I have the problem.  I already tried to set up this email through IMAP but there was a server problem it said.  I have set up my hotmail and gmail accounts ok.  And when this email went through Telus, I had no problem then.  But now I do.  Please help, thank you
Md.Ramjan ali (3 years ago)
+Vida Baranauskiene
Vida Baranauskiene (4 years ago)
I have the same problem, could somebody please advise?
anakmail damak (4 years ago)
hi... im having problem adding new emails on my s4... i can add it but i cant change it to be my main email ... i wanna change to my new email without deleting my old email...
Rebecca Beloved (4 years ago)
Why does my S4 have more options than yours :s 
hatchhyjack (4 years ago)
for some reason i'm not able to set up my mail andere it says authentication failed. i also tried it with a different account but it still doesnt work
mawidette Pagcaliwagan (2 years ago)
Step by step on how to install one drive to Samsung galaxy tab
CHIBI NUGGET (2 years ago)
I can't get it working either
Gabetastic (2 years ago)
same for me
Satwinder (4 years ago)
Jimmy SlAger (4 years ago)
+hatchhyjack did that ditte'n work
candace fuller (4 years ago)
How do you sign out of the email app? I want to change my email account but cannot figure out how to sign out
Phones 4u (4 years ago)
Hi Candace. I found this handy guide on the Internet that you can follow along with: http://support.bell.ca/Mobility/Smartphones_and_mobile_internet/Samsung-Galaxy-S4.how_to_delete_an_email_account_from_my_samsung Let us know if it did or didn't help you out! Thanks, Chris
Ana D (4 years ago)
I cant add a Google Account on the S4 as the wifi connections keep popping up which I don't need and I cant even connect to the Wifi while trying to ADD EXISTING ACCOUNT. Please help
Baljinder Singh (4 years ago)
plz can u tell me i alreday have account .first when i open my hotmail account work good but now when i open my account not sync emalis . plz tell me may be i have setting problems,,
SaïdBadi (4 years ago)
Why we don't hâve push ??
RFULLER RF (4 years ago)
Hi there, sounds like got the same problem with kashmir786, just upgraded my s4 to s5 at s4 I don't have any problem getting my emails, but on this new unit, I seem to have a bit of problem getting it work properly, there are few changes on the settings but everything else are pretty much the same, my problem is I am getting notification as far as March last year and that when I received new emails they don't stay on my inbox they are disappearing in few minutes and dont know how to retrieve them. Any feedback will be much appreciated.
Dave Stone (4 years ago)
i done everything i said on this video, but yet it still says authentication failed....... what do i have to do to get my emails on my phone, im fed up having to sign into my laptop to get my emails. takes the goodness of having a phone away, may i also mention that i've had my s4 for 6 or 7 months and this problem just magically appeared one day.
Kiffinnie Tilghman (4 years ago)
go to Gmail.com and do it from there bro
stac2910 (4 years ago)
Once I add my email address and password it asks me which type of account it is. Either pop3 or imap? I am with wightcablenorth.net if you could help me that would be great. Thanks
Phones 4u (4 years ago)
Hi. Choosing POP3 or IMAP depends on how you want to manage your email. Take a look at this handy link to truly understand the differences they offer and then make your selecion: https://support.google.com/mail/troubleshooter/1668960?hl=en  if you have any more questions about this please get back in touch and we will do our best to help. Thanks. Chris
kika jakjimoska (4 years ago)
Can U please tell me how to sing out from this mail? My sister has singed in by mistake and now I can read all of her mail. Thank you
kevin MMG Atermath Rec (4 years ago)
Phones 4u (4 years ago)
Hey. Great news that our video helped you solve your problem. Remember to subscribe to our channel ( http://www.youtube.com/user/phones4u?sub_confirmation=1) to see all of our latest videos first. Thanks. Chris
Justin Hall (5 years ago)
Want to give you a big thumbs up for making this video! I literally searched all over the Internet trying to figure this very simple thing out. Video was well made and I now have my accounts in order. You are awesome ... super thanks!
Lolita Jefferson (3 years ago)
+Phones 4u
Phones 4u (5 years ago)
Hey Justin. Thanks for the super feedback. We know these things can be tricky so we are glad these videos are helpful. If you have any other questions about the Samsung Galaxy S4 please leave another comment and we will try our best to help you out and don’t forget to subscribe to our channel. Thanks. Chris
Ton Hipolito (5 years ago)
hi there, i'm trying to set up my email on my new s4. but when i press Next, it gives me the box that says, Authentication Failed. help, pls
Dave Stone (4 years ago)
+Phones 4u this phone is so annoying, the password is obviously right as its the one i use on a daily basis the email account name is also correct and im in my home so im clearly using my wifi, but yet the box of authentication failed still appears, Come on some one at phones for you, help a guy out,   
Phones 4u (5 years ago)
Hi Ton. Give it another go and make sure you have all your details and password correct. If you’re still having problems then double check your internet connection, and if you’re having problems try connection to a Wi-Fi network. Let us know how you get on. Dan G
Ali Heydarian (5 years ago)
How can I add a custom e-mail bought from Gmail Apps to the stock gmail app on an S4. I like Dan UAE have the same problem where it will not  to the server. Please help of possible.
Phones 4u (5 years ago)
+Ali Heydarian Hi Ali. If you could give us the error message displayed on screen we can try and look into it. Are you able to sign in to the Gmail app that’s preinstalled on the handset? Dan G
Ali Heydarian (5 years ago)
im trying to connect my google apps email account to the e-mail app on my samsung s4. it is a purchased e-mail from google.
Phones 4u (5 years ago)
Hi there Ali. This sounds like a very common problem and we should be able to help you out. First could you just give us some more information on the problem? What does the error message read? Which account are you trying to connect? Dan G
kashmir786 (5 years ago)
I brought new phone set up emails hotmail,yahoo, NTL, the issue i having is avery 5mins i getting around 40email that are around 3/5weeks old most are from my yahoo account i have deleted all my unread email from my pc. now getting email notication as far as 27/09/13  So guys  please me out Thanks
RFULLER RF (4 years ago)
sounds like got the same problem with kashmir786, just upgraded my s4 to s5 at s4 I don't have any problem getting my emails, but on this new unit, I seem to have a bit of problem getting it work properly, there are few changes on the settings but everything else are pretty much the same, my problem is I am getting notification as far as march last year and that when I received new emails they don't stay on my inbox they are disappearing in few minutes and dont know how to retrieve them. Any feedback will be much appreciated.
kashmir786 (5 years ago)
+Phones 4u Hi do you mean  by going to email settings and removing the tick where it say sync email?   Many Thanks for your help
Phones 4u (5 years ago)
Hi there. If you go into your email Settings and remove the sync limit, all your past email messages will arrive at once. That way you can either delete or read them, and you won’t have them syncing through at random. Hope this helps, let us know. Dan G
wayne toledo (5 years ago)
Thanks.  I have Samsung  s4 phone. Went  to e-mail setting and could not find "FETCH " setting. 
wayne toledo (5 years ago)
When I e-mail a photos the are side ways?  Do  you know why
thesaint286 (5 years ago)
Hello,I configured my Office Email on the My Samsung S4 but I need to refresh it every time Email on my Phone.Is there any option where I can automatically receive mails without refreshing it all the time.My Phone is always online.
Levkin (5 years ago)
SHedule... lovin' it...
dd9s (5 years ago)
Yes, thanks for the info.
dd9s (5 years ago)
Hello. Can you synch anything other than the Inbox? After doing all this I can only see Sent messages that I sent from my phone since I added this account. I cannot see the Sent mail I had before I set this up.
qayed9991 (5 years ago)
My Galaxy s4 is rooted, I tried to set up email account but its not work. is this because the root ?
Tej (5 years ago)
its still doesnt work :( another odd question for you, When I text someone with an iphone, their response goes to my old iphone as an imessage. how do I make it so that doesnt happen and that their responses go to my current device the galaxy s4
Tej (5 years ago)
for some reason my email doesnt automatically update and ive gone over the settings numerous times what am I doing wrong? what setting needs to be turned off or on?
GAMES5621 (5 years ago)
Great video. I've bin using this feature on my s4.but have bin reciving a fail to log in message. How do I fix.please respond.
Walter Gardner (5 years ago)
Where is the spambox
Anisa said (5 years ago)
Hey I have problem in Hotmail , I use to sign in ok than I stop using it for 2 month and I want to sign in this week and it says incorrect password or indefinitely email and its was a right email with the password I don't know what to do plz help
Pinot Orchid8 (5 years ago)
Gmail won't even let me go through my SPAM. I saw many of my new emails under SPAM, but it erased everything. How do I get it back, and when I do get it back, how do I transfer it back to my INBOX? Please help me. I'm not as good with emails as you can see... Sorry for the errors. :)
Pinot Orchid8 (5 years ago)
Hi. I've been having a problem with receiving all my emails with the second S4 I bought. It's brand new, and when I tried to deleting spam and trash last time, my emails completely disappeared. How do I get it back? I even logged into my account online through my iPad, but almost all the emails has erased. I tried reading all the reasons why, but nothing has worked. A few emails will come in every now and then, but now I don't know what to do with my empty emails. Gmail won't even let me go thr
Steve Brian (5 years ago)
I have a corporate account on my s4 and when I delete e mails on the phone they get removed from my PC. How can I make it stop deleting my e mails?
London2ATL (5 years ago)
Wondering the same thing, help me if you figure this out...and vice versa
Jean Murphy (5 years ago)
i am wanting to setup a second Microsoft exchange email account, i have gone through the process for the initial setup ut how do i now switch between my 2 email accounts in the email app?
I am trying to setup my email account but can't done.I wrote my account name and get password and then press next. then views Setup could not finish and Authentication failed. What can I do. Please inform me soon.
Monique Evans (5 years ago)
Thank you so much!
Suzette Lefebvre (5 years ago)
My S4 all of a sudden will show my junk mail but will not load my inbox. Can you help me?
bigvan31 (5 years ago)
I have one extra step in my setup. "what type of account". I have tried al three option "pop" "IMAP" and ME activeSynce. Every time it says "Authentication failed". I have an one.com email account. Please help.
Dom Willison (5 years ago)
mine does the same!!! help please
Maria Wiley (5 years ago)
Hello, no matter what I set the settings to my emails never come through on their own. I always have to click to go onto my emails and the load new messages. I have the S4 Mini, please help.
YinYangLeo (5 years ago)
After trying to connect it several times, it comes up with: "Alert: Unable to connect to email server to verify your account information. No response from server.".
YinYangLeo (5 years ago)
Hi, I am trying to add my business e-mail account, so I will have all of my e-mail accounts on here, but it asks me "What type of account?" and I have no idea what to do? Also, I have tried removing and adding the same account several times and when it is added onto my phone, and I click on my business email it does not show any emails in my inbox, etc... What do I do?
Randel Albelda (5 years ago)
hi how do i register my galaxy s4 to my facebook account?.....i want to update my status on fb via galaxy s4 but nothing happen........pls help me
Scott Reid (5 years ago)
Hi there Phones4u. My e-mail account is served by Google, however it is not an @gmail.com account. I am trying to add this to my new Samsung S4 phone, however everytime I attempt to add it is says "Authentication Failed" and will not add the account. I am upgrading from the iPhone which had not trouble connecting to my e-mail account. How can I make it work with out resorting to the crappy G-mail app?
canoeshoe (5 years ago)
There is no push options on the S4. The Sync schedule is fetch, not push....
phatprincess592 (5 years ago)
What about PUSH? On another s4, PUSH is an option under sync schedule, but it isn't on mine. Any suggestions?
EMRAH TOLUK (5 years ago)
need help. after updating the latest version on s4 i can not see the mails on my states bar and no notifications appear.only when i go on to my email account i press reload then all the mails appear. before i would get notifications and i could see them on the states bar but its hass not come up since i downloaded the 327.25 mg software. help please.
coloRADo303K1D (5 years ago)
Hi! Phones for you! I have the galaxy s4 and I love it but when ever I use the YouTube app it says your account isn't linked to YouTube go to m.youtube.com/create_channel But the thing is I already have a YouTube account on my main email which I have hooked up so pls help me!!!!!!
Jo Pippos (5 years ago)
Hi there, I have a "griffithuni.edu.au" email address which is apparently associated with gmail. On my Iphone I am able to access this email and receive all my emails, but on the Samsung I am having trouble adding this account. It keeps saying "authentication failed" each time I try to set it up and get started. Is there a way I can use this email account on Samsung as all my emails go through this account??? Thankyou
Haresh Harikumar (5 years ago)
Hi, I dont have a traditional email but rather a company email and i have set it up. However i would like it to push to my inbox as soon as it arrives. I dont seem to see that option. Please advice Thanks Haresh
Oheneba Kwesi (5 years ago)
I HAVE THE same prob too man even after i enter the coreect password for all 3 of my email accts
Oheneba Kwesi (5 years ago)
@phones4u why is it that everytime i get a notification on my EMAIL saying MY EMAIL has failed to sign in its annoyng i have three emails and it does its one after the other ITS ANNOYING and i enter the correct password too but still says FAILED TO SIGN IN
Hello, I do not have a traditional GMail, Hotmail, Yahoo! Mail, etc. e-mail, and when I type in my email address and password, it asks me for my incoming server settings. How do I know what these are?
gabypaun (5 years ago)
Hi Dan. Thanks for the video. In the near future I would like to buy an S4. Tell me please why you have to set an sync schedule for the gmail account? Right now I posses an S1 and the all the the mails from my gmail accounts are coming instantaneous. Tks, G
jamal anderson (5 years ago)
how do u sign out of your email from samsung galaxy s4 somehow it synced my email contacts with my regular contacts on my phone??
Benjamin P (5 years ago)
Hi, After typing in email address and password, both "Manual Setup" and "Next" buttons do not response after I click on them, please help...
Sicillia Xiao (5 years ago)
Hi, I can't get a push notification whenever I receive an email, and I did set sync schedule to push etc, right now if I want to check email I have to open email and refresh manually, I don't know what I'm missing
HIND KESARI Dhama (5 years ago)
Hi, I'm not able to setup my gmail account on my galaxy s4 , every time I tried and its pop up with error message authentication failed .....pls help guys
Hadjumal Haniffa (5 years ago)
How is ur YouTube experience in s4. I switched from iPhone 5 to samsung s4. While I'm watching something on YouTube, the clip ur watching stop n plays. Its so annoying. Nothing like what I experianced in iPhone. Can you pls tell me how I can fix it.
Matthew Matti (5 years ago)
Hi.. I have an iphone 4s , do you recomend me to buy galaxy s4?!
Kiririn (5 years ago)
hey, do you know when the S4 pre order kit is being shipped? the guy on the phone said within 28 days....

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